FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the scope of work, the size of the property, and the type of cleaning required (e.g., standard, deep cleaning, or move-out). We offer transparent pricing with no hidden fees. For regular clients, we provide discounts on recurring services, and we occasionally run promotions for new customers. We also offer customized quotes for larger or specialized cleaning projects.
- What is your typical process for working with a new customer?
When working with a new customer, we start with an initial consultation to understand your cleaning needs and expectations. We then provide a detailed estimate based on the size of your home and the level of cleaning required. Once scheduled, our team arrives on time, fully equipped to clean efficiently, and we follow up to ensure your satisfaction after the service is complete.
- What education and/or training do you have that relates to your work?
With over 17 years of experience in the cleaning industry, we have developed and refined our cleaning techniques. Our staff is thoroughly trained in industry best practices, including the use of eco-friendly cleaning products, safety standards, and specialized deep cleaning methods. We continuously update our training to ensure our team is well-equipped to handle any cleaning task.