FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I keep pricing transparent and fair, with no hidden fees. I offer discounts for bundled services and repeat customers.
- What is your typical process for working with a new customer?
First, I listen to your needs and get the details. Then I give you a clear plan, fix the issue, and make sure everything works better than before.
- What education and/or training do you have that relates to your work?
I’ve completed advanced courses in electronics repair and IT, plus hands-on training with smart home tech. I also stay sharp with ongoing certifications and real-world projects.