USA Flooring LLC

Dear Kerry P., Thank you so much for your positive review and for sharing your experience with our flooring project! We're thrilled to hear that you're pleased with the outcome. At USA Flooring, ensuring your satisfaction and delivering high-quality work is our top priority. Your feedback is incredibly valuable to us, and we're glad we could meet your expectations. We look forward to the opportunity to serve you again in the future. Should you need any more assistance or have another project in mind, please don't hesitate to reach out. Warm regards, Abel Bomtempo Jr. USA Flooring

Dear Joel M., Thank you so much for your positive review and for taking the time to share your experience with USA Flooring. We're thrilled to hear you're satisfied with the outcome of your flooring project! It was our pleasure to work with you, and we're glad we could meet your expectations. Your feedback is invaluable to us and motivates our team to continue delivering exceptional service. We look forward to the opportunity to assist you with any future projects. Warm regards, Abel Bomtempo Jr. USA Flooring

Dear Mark C., Thank you so much for your positive review of your bathroom renovation project with us! We're thrilled to hear you're pleased with the outcome. At USA Flooring, we strive to exceed expectations, and knowing we've achieved that with your project is incredibly rewarding. Your satisfaction is our top priority, and we're grateful for the opportunity to have worked with you. Should you need any more assistance or have future projects in mind, we're here to help. Thanks again for choosing us and for sharing your experience! Warm regards, Abel Bomtempo Jr. USA Flooring

Dear Al P., We are truly sorry to read about your disappointing experience with our company. Please accept our sincerest apologies for the inconvenience and frustration caused by the missed appointment and lack of communication. This is far from the level of service we aim to provide and falls short of the professional standards we set for ourselves. We understand how valuable your time is and it was never our intention to waste it or cause you any distress. We are taking your feedback very seriously and are already looking into where our processes failed in this instance. We are committed to not only addressing this issue internally but also to ensuring it does not happen again to you or any other customer. We would greatly appreciate the opportunity to make things right. If you are willing, we would like to personally discuss your experience and see how we can rectify the situation to your satisfaction. Additionally, we are keen to offer you a priority appointment and a special consideration on your quote as a gesture of our genuine regret and in hopes of rebuilding your trust in us. Please contact us directly at 732-713-1035 at your earliest convenience. Your feedback is invaluable to us for improvement, and we hope to have the chance to demonstrate our commitment to quality service. Thank you for bringing this matter to our attention, and again, we are deeply sorry for any inconvenience we have caused.