IGJ Home Technology Solutions

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Introduction: I take pride in the work i perform. I make sure the devices i work on are fully repaired as the customer requests I love helping customers with their technology

Overview

Hired 8 times

Background checked

1 employee

4 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Square cash app.

Reviews

Customers rated this pro highly for professionalism, responsiveness, and punctuality.

Exceptional 5.0

6 reviews

5

100%

4

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Read reviews that mention:

Christa G.

Aug 13, 2020

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Hired on Thumbtack

Carl was great and responded very quickly even on a Sunday. My screen was in and computer fixed a few days later in less than 30 mins. My son had his computer back quickly so he’s happy! I highly recommend IGJ for your computer repair needs.

Details: PC • Laptop • Cracked or damaged screen • At the pro’s location

Computer Repair

Laura Z.

Oct 7, 2020

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Hired on Thumbtack

Carl did the needed repairs on my laptop at a fair price. I had a replacement part that fit my laptop but didn't have the correct connectivity, and Carl did an interim repair until the correct part came in and did the additional work as part of the original quote. He was friendly, professional and accommodating. I will definitely bring any repair work to him in the future!

Details: PC • Laptop • Cracked or damaged screen • At the pro’s location • My home, venue, etc.

Computer Repair

Abhijit C.

Aug 14, 2020

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Hired on Thumbtack

Super professional, very responsive and fair pricing. My LCD was cracked. I would for sure recommend him and reach out to him if I need in future.

Details: PC • Laptop • Cracked or damaged screen • At the pro’s location • My home, venue, etc.

Computer Repair

Klaudia s.

Jul 26, 2020

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Hired on Thumbtack

Made sure that everything was fixed properly. Very friendly, on time and explained the process. Will recommend to friends.

Details: PC • Laptop • Cracked or damaged screen • At the pro’s location • My home, venue, etc.

Computer Repair

Anita S.

Jul 6, 2020

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Hired on Thumbtack

Although I did not take the repair services as I have decided to get a new laptop but I really appreciate Carl's sincerity and professionalism. He provided me an estimate and responded on time. Seems very honest.

Details: PC • Laptop • Cracked or damaged screen • At the pro’s location • My home, venue, etc.

Computer Repair

Credentials

Background Check

Carl Vonstetten

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know that my prices are fair and I give them all costs up front before I start any work on their project.
What is your typical process for working with a new customer?
When a customer chooses me, I reach out to them to get a better idea of their situation. Once I have more information I will generate a quote for the service. I ask for cost of parts/materials upfront and labor once the service is complete.
What education and/or training do you have that relates to your work?
I am compTIA A+ certified. I have over 10 years experience in the IT field. I have over 5 years experience with Home theater and TV Mounting experience.