FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the type of booth (standard or 360), the length of the rental, and any add-ons like balloon garlands, custom backdrops, or digital sharing options. We offer transparent, all-inclusive packages with no hidden fees. We also provide discounts for weekday events, multi-hour bookings, and referrals. We’re always happy to work within your budget and help you get the best value for your event.
- What is your typical process for working with a new customer?
We start with a quick consultation to understand your event theme, guest count, and location. From there, we provide package options and custom add-ons like backdrops, lighting, and balloon designs. Once everything is confirmed, we stay in touch up to the event day to ensure all details are covered. On the day of the event, we arrive early for setup, run the booth smoothly, and handle cleanup afterward.
- What education and/or training do you have that relates to your work?
Our team has experience in photography, event planning, and visual design. We’ve also taken customer service and photo editing workshops to ensure every event runs smoothly and professionally. We continuously learn and improve to stay updated on the latest trends in event entertainment.