If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Welcome to Bones K-9, where your pet's happiness and safety are our top priorities. I am Roger Martinez, the proud owner and founder of Bones K-9 LLC, a fully bonded and insured pet care service with over three decades of experience in professional dog walking and training. Assisting me is my dedicated wife Karen, who not only manages our business but also actively participates in fieldwork.
At Bones K-9, our clients are more than just customers; they are family. Our exceptional service stands out through my personal commitment to ensuring that your furry companion receives exclusive attention during their time with us. We take pride in offering unparalleled individualized care that every dog deserves.
With a foundation of honesty, compassion, and reliability, we promise to treat your beloved pet as if they were one of our own pack members. At Bones K-9, we don't just uphold our word; we stand proudly in front of our dogs to ensure their well-being.
Look no further for superior pet care – trust us at Bones K-9 to provide your furry friend with the exceptional attention and love they deserve.
Overview
Hired 162 times
Serves Orange, NJ
Background checked
1 employee
13 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
2023
2022
Services offered
Cat grooming type
Special temperaments
Fatigue
Other temperament
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Excellent 4.9
119 reviews
5
97%
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1%
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2
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2%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Lori M.
Sep 8, 2025
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Hired on Thumbtack
Karen is wonderful! I am very picky when it comes to my furbaby boys and I do have total trust for her to take extra care of my 2 spoiled cats!!
Details: Cat • 2 pets • Changing litter or bedding • Providing companionship • Giving food and water • Overnight visit (10-12 hours) • My home, venue, etc.
Bones K-9 LLC's reply
Thank you so much Lori. Can’t wait to start creating new memories with your fur babies.
I will treat them like my own…🥰🙏🏼
Pet Sitting
Roshni P.
Apr 28, 2026
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Hired on Thumbtack
Karen is the absolute best! Our little poodle is very picky especially since he lost his eyesight. But as soon as he was introduced to Karen during pick up, he went to her so easily as if he’s known her forever! We knew he was in good hands… dogs just have that innate intuition about good humans! Karen took care of him with so much love and care.. he came back so happy and fresh. He slept like a baby that night. I can’t wait for his next session because I know it’s like a little play date for him as well! Also she was able to brush his teeth…. Which I must say is impossible! Thanks so much Karen!
Details: Small (16 - 25 lbs) • Wavy or curly coat • 2 - 10 years old • 6 - 12 months ago • No location preference • Yes, 1 additional dog
Bones K-9 LLC's reply
“Thank you so much for your kind words and trust! ❤️ It truly means the world to me. Your sweet baby Taco 🌮 was such a pleasure to care for, and I’m so happy he felt comfortable and loved during his visit. Knowing he came home happy, fresh and relaxed makes my heart full. Thank you again for allowing me to be part of his care and I can’t wait to see him again for his next little ‘play date with us ’! 😊🐾”
Dog Grooming
Elar F.
Jan 4, 2026
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Hired on Thumbtack
I used their grooming service with home pick‑up and drop‑off, and everything went smoothly from start to finish. They arrived on time, handled my dogs with care, and kept me updated throughout the process. The convenience of having them picked up and brought back home made the whole experience stress‑free.
The grooming itself was excellent — my dogs came back clean, well‑trimmed, and looking adorable. They seemed relaxed and comfortable, which tells me they were treated gently.
Overall, I’m very satisfied with both the grooming and the transportation service. It was professional, convenient, and reliable. I would definitely use them again.
Details: Small (16 - 25 lbs) • Smooth, skin-like coat • 2 - 10 years old • 2 - 4 months ago • Mobile grooming in home • Yes, 1 additional dog
Bones K-9 LLC's reply
Thank you so much for your wonderful feedback! I’m thrilled to hear that everything went smoothly and our golf is to always take care of our pups to give the clients a piece of mind during the grooming process. It’s great to know they returned home looking adorable and feeling relaxed. I really appreciate your kind words about our service, and I'm delighted that we could make the experience stress-free for you and your wife. We look forward to seeing you and your pups again soon!
Our best Karen from Bones K-9
🐶🦴🐾🐶🦴🐾🐶🦴🐾🐶🦴🐾🐶🦴🐾
Dog Grooming
Kathleen L.
Aug 14, 2026
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Hired on Thumbtack
Karen is so great ! She’s always responsive and there for us -even last minute . We appreciate her and the way she treats our dog . Highly recommend !!
Details: 1 pet • Dog • 4 - 7 days
Pet Boarding
Danielle M.
Oct 26, 2025
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Hired on Thumbtack
Bones K-9 took excellent care of my beagle, Becca, while we went on vacation. Becca didn’t have to stay in a crate and was welcomed and loved like she was part of their family. They made sure Becca had her daily medicine and took her outside for plenty of exercise. Highly recommend!
Details: 1 pet • Dog • 4 - 7 days • Feeding • Medication
Pet Boarding
Credentials
Background Check
Karen Olivera
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
"Our pricing in the dog business reflects our commitment to providing top-quality care and services for your beloved pets. We offer competitive rates that are based on factors such as the type of service requested, duration of care, special requirements, and the level of personal attention given to each furry friend. Our goal is to ensure that our pricing is fair and reflective of the exceptional care and expertise we provide. We are dedicated to transparency and welcome any questions or inquiries about our pricing structure so that you can feel confident in choosing us for your pet's needs."
What is your typical process for working with a new customer?
When working with a new customer, the typical process involves initial contact where the customer reaches out, followed by assessing their needs and establishing clear communication to understand their expectations. A proposal or quotation is then provided outlining pricing and details, leading to the formalization of terms through an agreement or contract. The onboarding process ensues to gather necessary information, after which services are delivered or products fulfilled as agreed upon. Subsequently, feedback is sought from the customer for improvement and addressing any concerns, while maintaining regular communication to build a strong relationship for potential future opportunities.
How did you get started doing this type of work?
I transitioned into the pet care industry after working as a Dental Assistant/Tech, a role I was deeply passionate about. When the COVID-19 pandemic necessitated putting my career on hold, I made the challenging decision to embark on a new path alongside my husband by founding Bones K-9. Reflecting back almost four years later, I can confidently say that this transition has proven to be one of the best decisions I've ever made.
