Magic Improvement, Inc.
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Introduction: Nothing improves the value of your home more than professional updates. Magic Improvement, Inc., offers fast, friendly and courteous service for your roofing needs. We use only the best products. We are always eager to answer your questions and concerns. Magic Improvement, Inc., has built our reputation on our commitment to providing quality service, which has earned us an impressive reputation with many valuable customers. We take pride in delivering value through top quality, dependable work, excellent pricing and reliable, honest service. Our staff will work closely with you to ensure all of your goals are met. There is no job too big or too small. Please call us today for estimation on your next home roofing project!
Overview
Hired 4 times
Serves Paramus, NJ
Background checked
License verified
4 employees
7 years in business
Payment methods
Cash, Credit card, Square cash app, Venmo
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
Featured Projects
11 photos
Reviews
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Mary L.
Brick or Stone Repair
They can answer requests in a timely fashion. After having been notified that Magic Improvement could come to evaluate the FOUR HOUSES on my block that were in need of brick repair and/or pointing, I sent 3 messages, beginning at about 3 pm yesterday afternoon (15 minutes after they reached out to me), asking that someone come to my house at 9 am today to begin evaluating the projects. I also asked that they call to confirm they would be here. When I heard nothing back I telephoned and left a message reiterating my request, which was based, I said, on the fact that I had a 12 pm appointment. By this morning there were no responses to my written messages, and finally, at about 9:30 (a half-hour AFTER the time I'd requested), someone called to tell me that they don't set appointment times, only windows. I fail to understand why they couldn't have reached out to me yesterday, or even last night. Moreover, when one considers the fact that the trip here might have resulted in FOUR contracts for services, I'd have thought the company would have made an effort to accommodate us in this case. I told them that I was no longer interested. When a company cares so little about communicating with 4 potential customers, how can I be expected to believe their work ethics would be any better once they were hired to do a job? Oh, and by the way - when I told the person who called that I was no longer interested, she didn't care in the least.
Mary W.
Feb 25, 2021
·Verified
Tim W.
Siding Repair
They came and gave me a quote for a simple side fix $350 and never bothered to follow up after repeated messages.
I’m not sure what their business model is, but based on the reviewers, they seem to be very “selective” on who they choose to do work.
I would not recommend.
Apr 16, 2021
·Verified
Himanshu A.
Asphalt Repair and Maintenance
These guys waster so much time. I asked clearly about asphalt work and after making me wait for few days the guys comes and tells me that they dont even do the work. This company is probably an online agency taking leads and passing to random contractors. Stay away.
Magic Improvement, Inc.'s reply
Sorry for the confusion. We are not an online agency we are actually a family owned small business.
We do asphalt driveways so I am unsure as to why the technician said otherwise, maybe he misunderstood.
Our apologies for the mix up. Have a great day!
Mar 24, 2020
·Verified
Rondi n.
Siding Repair
After several no show appointments someone finally showed up to give me an estimate for siding repair. I hired them on the spot. Then I tried for almost a week to get in touch with their scheduler ‘Liz’ who never responded to my messages. She finally did and told me they were too busy. They left me in a terrible bind after a death in the family and needing to get a house on the market. Terrible customer service.
Mar 14, 2019
·Verified
Credentials
License
License Type: Home Improvement Contractor (NJ)
License verified on 4/30/2021
Background Check
Rajmond Ahmeti
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