Magic Improvement, Inc.

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Fireplace or chimney services needed

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Introduction

We are a family owned and operated business since 1999 we take pride in our work and making our customers satisfied to any extent. We are always clear to the customer to the work at hand leaving no gray areas. It can be a complicated task to find the right contractor. We’re here to help make the process as simple and as painless as possible. DISCOUNTS: Senior Discount Military Discounts Frontline Workers Discount 100% Financing Available

Overview

Hired 5 times

Background checked

5 employees

26 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Square cash app, Venmo, and Zelle.

Reviews

Customers rated this pro highly for work quality, responsiveness, and punctuality.

2.4

7 reviews

5

29%

4

0%

3

14%

2

0%

1

57%

Read reviews that mention:

Jon C.

Jan 6, 2023

Tim G.

Jan 6, 2023

Ray and his crew did a great job installing a new roof on our home. From when we called to schedule the appointment to when the job was finished everything was great. They were very informative- took pictures of the work before and after also during !!! we were very comfortable and would hire them again for anything that needs to be done with our home. It’s hard nowadays to find trustworthy people with work ethic!

Mary L.

Feb 25, 2021

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Hired on Thumbtack

They can answer requests in a timely fashion. After having been notified that Magic Improvement could come to evaluate the FOUR HOUSES on my block that were in need of brick repair and/or pointing, I sent 3 messages, beginning at about 3 pm yesterday afternoon (15 minutes after they reached out to me), asking that someone come to my house at 9 am today to begin evaluating the projects. I also asked that they call to confirm they would be here. When I heard nothing back I telephoned and left a message reiterating my request, which was based, I said, on the fact that I had a 12 pm appointment. By this morning there were no responses to my written messages, and finally, at about 9:30 (a half-hour AFTER the time I'd requested), someone called to tell me that they don't set appointment times, only windows. I fail to understand why they couldn't have reached out to me yesterday, or even last night. Moreover, when one considers the fact that the trip here might have resulted in FOUR contracts for services, I'd have thought the company would have made an effort to accommodate us in this case. I told them that I was no longer interested. When a company cares so little about communicating with 4 potential customers, how can I be expected to believe their work ethics would be any better once they were hired to do a job? Oh, and by the way - when I told the person who called that I was no longer interested, she didn't care in the least. Mary W.

Details: Major structural work • Cracks on bricks or stone • Cracks in mortar • Water leaking • Wall • Fireplace • Brick • Residential

Brick or Stone Repair

Rondi n.

Mar 14, 2019

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Hired on Thumbtack

After several no show appointments someone finally showed up to give me an estimate for siding repair. I hired them on the spot. Then I tried for almost a week to get in touch with their scheduler ‘Liz’ who never responded to my messages. She finally did and told me they were too busy. They left me in a terrible bind after a death in the family and needing to get a house on the market. Terrible customer service.

Details: Dings and dents • Minor, cosmetic damage only • Vinyl • Home

Siding Repair

Tim W.

Apr 16, 2021

·

Hired on Thumbtack

Details: Minor, cosmetic damage only • Vinyl • Home

Siding Repair

Credentials

Background Check

Rajmond Ahmeti

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Sr Citizen Discounts Offered, Financing, Military Discounts