With nearly 20 years in the physical security industry, Trilogy Security brings licensed, professional-grade expertise to every project — locks and doors, access control, video surveillance, and intrusion detection, from a single smart lock upgrade to residential or multi-site commercial systems. Service starts at $125/hour with a scope-based minimum service call, (Typical simple calls are usually around $175) communicated clearly before any work begins. We serve homeowners and large national accounts alike. All work is by appointment, so every client gets our full attention; emergency service is available for clients on an active Service Agreement. Contact us to schedule a consultation and find the right solution for your property.
Overview
Current Top Pro
Hired 283 times
Background checked
License verified
5 employees
17 years in business
Business hours
SunClosedMon8:00 am - 4:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Square cash app, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2023
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2021
2020
2019
Services offered
Door type(s)
Exterior door (e.g. front door, patio door)
Interior door (e.g. bedroom door, closet door)
Storm door
Opening mechanism
Basic door (swings open and shut)
French door (double door)
Sliding pocket door
Barn door
Door material
Wood
Metal
Glass
Mixed material (e.g. wood with windows)
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Excellent 4.9
195 reviews
5
96%
4
3%
3
0%
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0%
1
1%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Sid S.
Sep 10, 2026
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Hired on Thumbtack
Great experience with Trilogy Security! They installed an electronic lock on our thick door, which required a special kit. Communication was excellent, they kept us updated, and the installation was done perfectly. Punctual, professional, and reasonably priced. Highly recommend and will definitely use them again!
Details: Install or replace current lock system • Deadbolt • Electronic combination pad
Lock Installation and Repair
Juliana R.
Aug 6, 2026
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Hired on Thumbtack
This was one of the best hiring experiences I’ve ever had. Their team was so professional and explained every part of the job with great detail. They went above and beyond to replace our door parts and restore our balcony door to the best condition it could possibly be.
Details: Exterior door (e.g. front door, patio door) • Basic door (swings open and shut) • Mixed material (e.g. wood with windows) • Problems opening the door • Problems shutting the door • Problems with door swinging or sliding • Hinge repair • Multi-unit building
Door Repair
Krysllin C.
Apr 1, 2026
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Hired on Thumbtack
He’s very professional and skillful. He goes above and beyond. We’re happy with his work and the security we felt. He also helped us with our issues with our garage door. Very good experience. We are adding him to our favorites.
Details: Install or replace current lock system • Doorknob • I'm flexible
Lock Installation and Repair
Ilyas A.
Sep 9, 2026
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Hired on Thumbtack
5/5 stars! Edwin was responsive, polite, and great to work with. He was very flexible, offered smart suggestions on where to place the security hardware, and helped figure out the best way to run the cables after we talked through a few options. He got the job done quickly, everything works perfectly, and the setup looks great. Highly recommend!
Home Security and Alarms Install
Heewon Y.
May 1, 2026
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Hired on Thumbtack
After moving into our new home, we encountered several issues with the security system and cameras. He made every effort to address them, dedicating his time to troubleshoot and resolve the problems. He also provided solutions for the remaining issues, and I am confident he will see everything through to the end. Overall, I truly appreciate his professionalism and commitment.
Details: Install or replace current lock system • Deadbolt • Electronic combination pad
Lock Installation and Repair
Credentials
License
License type: Electrician – Burglar Alarm
License state: NJ
License verified on 8/4/2026
Background Check
Edwin Canales
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our labor rate is $125/hour with a $125 minimum service call fee, billed in 15-minute increments beyond the first hour. Parts and materials are quoted separately. We're an owner-operated firm, so when we give you a number, we stand behind it — but accurate pricing depends on the details you share upfront. The more information and photos you provide before we arrive, the fewer surprises for either of us.
What is your typical process for working with a new customer?
We start by asking the right questions — photos, existing hardware, what's working and what isn't. Once we have a clear picture, we send a quote and schedule the work. We show up prepared, and if anything unexpected comes up on-site, we tell you before we proceed. No surprises, no unapproved charges.
What education and/or training do you have that relates to your work?
We're a licensed and insured locksmith and security integration firm with nearly 20 years of hands-on field experience. Our licensing covers locksmithing and electronic security systems across NJ, NY, and several other states. We're not a franchise or a call center — we're seasoned professionals who've worked everything from a single residential lock replacement to multi-site commercial security rollouts.
