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About
Do you have PC problems?
Do you need help with Security/Network Protection/Setup
Do you Have Mobile Devices support problem,
Do you have Data Backup and Recovery problem?
Do you have Technical issues?
Do you have Printer/Copier Issues
Do you need Advice/Consultations for Technical setup or Purchases? >>>>>
Zip IT Services is ready to help resolve these issues.
ZipIT has been in service for over 10 years, providing technical services to Small Office Business, Homes/Residential Business and Remote/Mobile Customers. Knowing the importance technology play in our lives of leisure, work or business, Zip IT Services strives to keep your technical needs resolved.
Our Technical services are wide in range and specialties, such as Windows Os/Apple IOS repair, Desktop/Laptop/Mobile PC repairs, Small Office Laser Printer problems, Network issues, Data Backup solution, Surveillance camera setup, Parts/Rebuild and other Technical advice and Consultations services.
Our goal is to always make sure that every new/current customer has an understanding of the value, quality and resourceful services we provide. As a technician, we aim to provide the best possible service with respect of the client/customers at comparative rates.
Zip IT Services enjoy assisting/resolving clients, customers and businesses with their technical needs and problems. Please feel free to contact us when in need or for consultation.
Overview
Hired 2 times
Background checked
2 employees
16 years in business
Business hours
Sun12:00 pm - 7:00 pmMon12:00 pm - 7:00 pm
Payment methods
This pro accepts payments via Cash, Check, PayPal, and Zelle.
Services offered
Topic areas
Understanding pc
Word processing
Email
Work location
I travel to my customers
I work remotely (phone or internet)
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
5.0
2 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
David S.
Mar 12, 2020
•
Hired on Thumbtack
I sent requests to a few printer repair companies, this one responded the quickest and was most flexible with appointment times. He knew his stuff and did a good job fixing the printer
Details: Desktop printer • Canon
Printer and Copier Repair
Anne O.
Mar 26, 2020
•
Hired on Thumbtack
Creative Computers were great to work with. Highly recommended.
Details: PC • Desktop • Computer not turning on • My home, venue, etc.
Computer Repair
Credentials
Background Check
Jideofo Ogbudinkpa
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We offer fair and competitive pricing for the services to every customer or client.
The first step is to establish a communication to ask and understand the issue, with the acquired information; we can estimate the cost of labor in relation to the issue/project.
Before any work is started, I will present various options depending on the problem/project, to make sure it stays in line with your budget/affordability.
We offer free consultation for computer repairs and virus/malware checks
What is your typical process for working with a new customer?
We are customer focused; we treat every customer with respect, understanding and dignity. The First (1) process is to converse with the customer, so to understand the issue/problem. The Second (2) process is to provide the costs and options for the service to help to reduce cost. The Third (3) process is to start and get the job done for the customer, making sure they are happy. The final Fourth (4) process is to follow up immediately with the client with advices or steps to follow to prevent future failure/problem.
What education and/or training do you have that relates to your work?
We both have BS in Information Technology and have further training from a technical institute.
We both have certification in A+, Microsoft Professional, Network+ and several years of experience in IT work.
