FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I offer fair and transparent pricing with no hidden fees. Diagnostic fees can be applied toward the repair. I provide discounts for seniors, veterans, and repeat customers. All work is priced upfront before I start.
- What is your typical process for working with a new customer?
• I arrive on time, diagnose the system, and show the customer what I find. • I provide options and transparent pricing. • After approval, I complete the repair or installation. • I test the system, verify proper airflow/refrigerant pressure, and make sure the customer is 100% satisfied.
- How did you get started doing this type of work?
I started working in HVAC as a technician, doing service and replacements daily. Over time I gained experience, completed training, and opened mTech HVAC LLC to provide honest, high-quality work with attention to detail. I enjoy solving problems and helping people stay comfortable in their homes.