FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I prefer to work on a flat rate per project basis. In my experience that tends to work best for both myself and the client. There are no surprises along the way. I also don't ask for any money before providing the client with a mockup (or two) of what I am thinking.
- What is your typical process for working with a new customer?
1. Speak with the customer to understand their needs 2. Provide a detailed quote for services 3. Provide a mockup (or two) of my thinking before any money is required 4. Once agreed on the design approach, request 50% deposit 4. Build the site on my server 5. Provide a link to check progress and updates throughout the build 6. Once the site is complete and signed off on by the client, I will migrate the site to the customer's hosting server 7. Send invoice for the remaining 50%
- What education and/or training do you have that relates to your work?
I've been doing all aspects of Web design, Web development, eCommerce and just about everything else digital for nearly 20 years now. I am completely self taught.