FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Reoccurring clients always receive discounted pricing on specialty floor care surfaces.
- What is your typical process for working with a new customer?
We always do a thorough walk-through with the client and the team who will be cleaning the facility prior to beginning service. We perform on-the job documented training with upper management. We provide the client with a weekly or bi-weekly checklists with inventory management and any issues that may require their attention.
- What education and/or training do you have that relates to your work?
The owners have combined experience of over 15 years in the janitorial industry. We provide extensive onsite training for each individual facility. Owner is OSHA 30 trained and the requirement is in the process of being implemented for all employees. We are also in the process of obtaining ISO 9001 certification.