Precision Overhead Garage Door Service - NJ

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Introduction: Hi, I'm Doug Bencsko Owner of Precision Garage Door. Since 1999 we've been serving Northern New Jersey with our extensive skills in Garage Door Repair and Replacement. Same day service and fully stocked trucks so we can get the job done right the first time is our specialty! We look forward to working with you! Thumbtack Offers: (cannot be combined with any other offers) Free Service Call with repairs over $149 $100 off Any New Garage Door

Overview

Hired 4 times

Background checked

50 employees

25 years in business

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram

Featured Projects

24 photos

Black Stamped Steel
Garage Door Installation or Replacement
Cedar Plank
Garage Door Installation or Replacement

Reviews

Customers rated this pro highly for professionalism, work quality, and punctuality.

Great 4.8

11 reviews

5

91%

4

0%

3

9%

2

0%

1

0%

Thumbtack Customer

Nov 28, 2020

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From Google

Awesome service, very friendly and knowledgeable

Thumbtack Customer

Dec 2, 2020

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From Google

Great work and excellent service and technicians

Thumbtack Customer

Jan 28, 2021

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From Google

Firstly I have never owned a garage door in the past and this was my first home i owned. I had an existing garage door opener that was there when i purchased the home. However when i pressed the button it would never go up. Called this company and another to get quotes and compare. Service guy arrives promptly and on time, was friendly, but is clearly a salesman. Looks at my door presses the button and starts inspecting everything. Tells me a laundry list of things wrong with the door and options available to replace from new tracks, to rubber wheels to make things more quiet etc. All in all gives me quotes both over 1000 dollars and wants to do the work on the spot. I say to hold off as i was getting a second opinion. States he needs to call his boss and okay it as if it was his choice to work on my garage doors. I stick to my word and dont get pressured and he leaves giving me all information and charging me 60 dollars for the visit. Second company comes and they check everything and connect two bars, press the button and the garage door is fully functional. They come to me and state everything works the garage door was in manual mode. Said if i want to replace anything or have any issue with how it runs or want it quieter they can do that. I have them quote a more quiet option which was far cheaper than this company and also far more honest. If a company made a mistake like that and it wasnt about being dishonest for a sale id be shocked and disturbed. I chose to leave it how it was and think it over. The second company didnt pressure and were happy to help. They will have my future business and precision will definitely not. Luckily im not as gullible as many others are.

Precision Overhead Garage Door Service - NJ's reply

Good morning Travis I’m sorry you had the experience you did with our company. After reading the details of your review I understand the situation and would appreciate the opportunity to discuss this further. We do our best to provide customers with the highest quality customer service and experience as possible. One thing we pride ourselves on is honesty and integrity when it comes to giving long term, logical options, as opposed to just quick fixes, so that the customer has peace of mind knowing their investment has value. I look forward to discussing this further with you and see what we can do to ensure your experience is excellent, just like most of our customers have. I can be reached at 973-897-7028 or Vince@pdstristate.com.

Alan L.

Jun 19, 2021

Nice guy Very professional work

Ed S.

Nov 11, 2021

Excellent work! Highly recommend!

Credentials

Background Check

Douglas Bencsko

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Take a look for specials that are exclusive to our Thumbtack customers. We always offer military and senior discounts! Need an estimate on a new garage door? That’s free! We have a $69 service fee applied to service calls (unless, of course, you can find that Thumbtack special!)
What is your typical process for working with a new customer?
When you call us, one of our customer service representatives will help answer your questions, take down some necessary information, and schedule your appointment. If you’re looking for same-day service, we have it! You can be assured that we can get you up and running in no time!
What education and/or training do you have that relates to your work?
All of our employees are individually trained for their specific roles. Written and on the job training help prepare them for any circumstance. Additionally, they are backed by a team of professionals who can support them if issues arise while on the job. We have been in business for over 20 years and are the most trusted garage door company in the area.