FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Returning clients receive loyalty discounts. Transparent pricing with no hidden fees.
- What is your typical process for working with a new customer?
The client contacts me and describes the project (photos are preferred). I ask follow-up questions to clarify details and, if needed, schedule an on-site visit. I provide a detailed written estimate and confirm the scope of work. We schedule the project based on availability and urgency. Work is completed carefully, on time, and followed by a final walkthrough and payment.
- What education and/or training do you have that relates to your work?
I have formal training and professional education in construction and masonry.