- What should the customer know about your pricing (e.g., discounts, fees)?
My price varies by job and situation estimates are given before any job is started and also a worse case scenario is given to customers, sometimes there are some scenarios that could have hidden issues in which could not be seen at time of estimate in which in that situation a change order will be given to customer before extra work is completed.
- What is your typical process for working with a new customer?
My typical process with a new customer always starts with listening to them what are there needs and what do they need done after that I come in with my suggestions on how to make there vision come to life and how to make them happy.
- What education and/or training do you have that relates to your work?
NJ Plumbing license and multiple plumbing & heating certification and have attended to multiple seminars