FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Each and every project is completely different so each project has it's own unique price which requires a site visit to get all of the correct information to generate the most accurate price. We strive to give the customer an all inclusive estimate to eliminate the possibilities of extras to the project whereas other contractors submit low upfront prices knowing they will be locked into the project and can charge a high amount of extras to complete the project. We can only provide an hourly rate for labor on this website without a proper site visit.
- What is your typical process for working with a new customer?
The typical process we follow when working with new clients usually starts off with a friendly phone conversation so we can get the basic information on the project at hand and to also set up a meeting time that works best for the customer. We then have the meeting at the project site to meet the new client as well as gather all of the information needed to provide an accurate estimate. A few short days later, we will e-mail an estimate to the client and then follow up with a phone call to see if we should proceed to adding the project to our schedule. After we select a start date that works best for the customer, work will begin and be completed as discussed in the agreement. We want the client involved every step of the way so they are aware of the progress and they may also learn something along the way.
- What education and/or training do you have that relates to your work?
In our crew, we have a member that is heavily educated in architecture and structural design. Also, over the 29 years of experience we have seen it all as they say.