FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide transparent, detailed pricing with no hidden fees. A typical project requires a 30% deposit to schedule. We accept multiple payment methods, including check, Zelle, and credit cards (with a small processing fee). We also run seasonal promotions, such as free gutter installation with qualifying roof replacements.
- What is your typical process for working with a new customer?
We start with a detailed inspection of the roof, attic, or gutter system to identify any issues. Then we provide a clear, written estimate with photos and recommendations. Once approved, we schedule the project, handle all materials and logistics, and complete the work efficiently. After completion, we perform a final walkthrough to ensure everything meets our quality standards.
- What education and/or training do you have that relates to your work?
We are fully licensed and insured in New Jersey and hold manufacturer certifications with GAF. Our team is trained in complete roofing systems, proper ventilation, flashing, and waterproofing techniques to ensure every installation meets industry standards and manufacturer requirements.