FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer fair and transparent pricing based on the size and condition of each project. Free estimates are available, and there are no hidden fees. We focus on high-quality workmanship, proper floor protection, and long-lasting results.
- What is your typical process for working with a new customer?
First, we discuss the project details and goals. Then we schedule an on-site estimate, explain the best options for the space, and provide a clear quote. Once approved, we schedule the job and keep the customer updated throughout the entire process.
- What education and/or training do you have that relates to your work?
We have hands-on experience in hardwood flooring installation, refinishing, stair remodeling, and color matching. Our training comes from years of practical work, attention to detail, and continuous improvement in techniques and materials.