FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Most of our printer service work is billed at $120.00 plus travel if you are outside the Ocean County, NJ area but we do travel as far as 2 hours from Toms River, NJ. Our Fellowes service calls start at $120 plus travel and most calls are finished in one hour.
- What is your typical process for working with a new customer?
Very simple, you call us at our toll free number and we schedule a time to come and repair your machine, normally the same or next day.
- What education and/or training do you have that relates to your work?
We are on top of all the latest developments in the way of office machines via online training, schooling and industry papers. We learn by hands on service and training.