Window Genie of Toms River

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About

Window Genie, a Neighborly company, is a nationally ranked home service company providing window cleaning, pressure washing, window film installation, gutter cleaning, and other services designed to enhance and maintain your home. Locally owned and operated, we have gained the trust and support of all our (and your) neighbors over the years. Estimates are always free. Technicians are screened. All parties are insured. Call today!

Overview

Hired 20 times

Background checked

Verified business

10 employees

13 years in business

Business hours

SunClosedMonClosed

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Services offered

Project type

Replacement

Decorative elements

Trees

Wreaths

Property type

Residential

Commercial

Projects and media

Reviews

Customers rated this pro highly for work quality, professionalism, and punctuality.

Very good 4.6

30 reviews

5

83%

4

10%

3

0%

2

0%

1

7%

Read reviews that mention:

Mary Beth S.

Jun 10, 2021

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Hired on Thumbtack

Rich arrived on time worked efficiently! Unblocked gutters and drain spouts! Left no debris and finished quickly. The price was very reasonable! We will be calling him again in the fall! Highly recommended!

Details: Single-level building • 1,000 - 2,000 sq ft • Every 3-6 months

Window Genie of Toms River's reply

Thank you very much, we appreciate your comments and look forward to seeing you in the future.

Gutter Cleaning and Maintenance

Past Customer

Sep 9, 2020

•

From Google

Roy was friendly and professional. He arrived on time and quickly went to work. All debris from the gutters was collected and removed. I am very happy with the service provided.

Past Customer

May 29, 2020

•

From Google

We had two young men working hereThey were on time ,courteous and respectfulThey completed within the time allowedThey Also helped me re- install a few screensKeep up the good work

Past Customer

Dec 5, 2019

•

From Google

Window Genie of Toms River's reply

Past Customer

Aug 12, 2020

•

From Google

I will admit that I was not happy the first time Window Genie was here and I posted a bad review. The owner was right on top of it and contacted me and acknowledged my issue and apologized. He told me that he would come back and rectify the situation. He was true to his word. He came back to my home and took care of the what needed to be done as he stated he would. It is rare to find businesses that will listen to your complaints, take them seriously and agree to resolve a problem. For that reason I took down my bad review and gave Window Genie 5 stars. Them coming back and rectifying the issue goes a long way towards building trust with a customer and future customers.

Window Genie of Toms River's reply

Hi Pat, We are sorry you had a bad experience with our service. We were running late due to the severe heat that day and should have let know. The use of a Pure Water system is a very common tool used by professional window cleaners. That being said the proper technique must be utilized s well and it sounds like we fell short. We will reach out to you later today to schedule a redo. Thank you

Credentials

Business Verified

Window Genie of Toms River verified

Background Check

Dick Carlson

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
It is not really too complicated, our window cleaning service is based on the number of windows and the expected time to perform the service. Window film installation is based on square footage. Pricing for pressure washing and gutter cleaning are also based on a combination of square footage and expected time required.
What is your typical process for working with a new customer?
Initially, we discuss the customers needs over the phone and if necessary I will visit the customers location for a free evaluation and estimate. Once we agree on the tasks and pricing, we will schedule the project. All discussions will be confirmed in writing.
What education and/or training do you have that relates to your work?
We continually attend conferences and seminars on all of our service lines to stay up to date on the latest trends and safely perform our services on our customers homes.