Customer service is our number one priority. New group roofing and siding offers quality work at a fair price. As an owner, I want to give my clients the best experience for the best price. I have been working in the construction field for eighteen years. Our years of experience and outstanding customer service set us apart from the crowd.
Overview
Current Top Pro
Hired 207 times
Background checked
9 employees
25 years in business
Business hours
Sun8:00 am - 9:00 pmMon7:00 am - 9:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2023
2022
2018
Services offered
Fireplace or chimney services needed
Fireplace repair
Chimney repair
Gas line repair
Chimney cleaning
Fireplace type
Wood
Gas with vent
Fireplace material
Brick
Stone or concrete
Metal
Wood
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, work quality, and professionalism.
Very good 4.6
118 reviews
5
86%
4
5%
3
1%
2
0%
1
8%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Patricia C.
Apr 27, 2019
•
Hired on Thumbtack
Carlos came right away - I had a leak from my chimney - he quickly discovered where the problem was and we discussed price and set a date for the repair. He arrived on time and got to work. He showed me photos of the problem before he started and showed photos of the finished work. He is very professional and hard working. I highly recommend Carlos!
Details: Shingles or tiles need to be repaired or replaced • Interior (attic or ceiling) water stains or leaks • Two-story building • Mostly flat with some steep areas • 0 - 10 years old • Asphalt shingles • No, the project is not covered by an insurance claim • Residential
Roof Repair or Maintenance
Manish K.
Nov 3, 2017
Overall nice experience. Called for chimney cracking fix, found out roof had gap so he fixed roof portion as well with additional and reasonable price.
Fireplace and Chimney Cleaning or Repair
William G.
May 29, 2020
•
Hired on Thumbtack
Had a very good experience with Carlos. He inspected where we thought the issue was and found the actual issue. Fixed it and was very professional
Details: Flashing needs to be repaired or replaced • Two-story building • Asphalt shingles • No, the project is not covered by an insurance claim • Residential
Roof Repair or Maintenance
Louie T.
Jun 28, 2026
•
Hired on Thumbtack
Carlos is an excellent Pro!! Job done and value was amazing! Will be using his business again!
Details: Two-story building • 1,000 - 2,000 sq ft • Just once
Gutter Cleaning and Maintenance
Askari I.
Jan 13, 2020
•
Hired on Thumbtack
Had a very good experience with Carlos. He was on-time and was able to make the repair right when he came to give me a quote. He also went out of his way to make an additional repair he noticed.
Details: Flashing needs to be repaired or replaced • Two-story building • 11 - 20 years old • Asphalt shingles • No, the project is not covered by an insurance claim • Residential
Roof Repair or Maintenance
Credentials
Background Check
Carlos Zhagnay
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
For a roof project up to 2000 square feet we installed the free gutters. And we also have more discounts on other remodeling projects.
What is your typical process for working with a new customer?
We enjoy meeting our customers face to face and LISTENING to them. What do they need done? What deadlines exist? We hope to convey to them that we are a trustworthy company and have their best interests in mind at all times
What education and/or training do you have that relates to your work?
I have the training of the big companies of the material all that is in construction.
