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About
Bergen Climate Group is a local heating and cooling company focused on fast response, honest service, and quality workmanship. We handle AC repair, heating repair, HVAC replacements, water heaters, and emergency service with clear communication and attention to detail. Customers choose us because we show up, explain the work clearly, and aim to solve the issue right the first time.
Overview
Hired 1 time
Background checked
5 employees
6 years in business
Business hours
Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Square cash app, Stripe, Venmo, and Zelle.
Services offered
Work needed
Install new A/C units
Replace existing A/C units
Remove old A/C units
Install ducts and vents
System type
Split system
Packaged system
Other
Building height
Single-level
Two-story
Three-story
High-rise
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Exceptional 5.0
6 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Christian C.
Nov 5, 2025
Alex demonstrated excellent knowledge of HVAC systems and efficiently restored my heating. I appreciate the prompt and professional service.
alex A.
Apr 15, 2026
•
From Google
Had an issue with our air conditioner, they came quickly and resolved it at a reasonable price. Very professional and highly recommended.
Marian C.
Apr 10, 2026
•
From Google
We needed help with our water heater and Alexander handled everything perfectly. Honest service, quick turnaround, and excellent communication in Waldwick
Deb G.
Apr 10, 2026
•
From Google
Bergen Climate Group was excellent. Alexander arrived on time, diagnosed the AC issue quickly, and explained everything clearly. Very professional and honest service. Highly recommend for HVAC work
Jason C.
Apr 17, 2026
•
From Google
Alex is great to work with for both repairs & routine service. Used him a handful of times. Would recommend 100%
Credentials
Background Check
Alexander Cortez
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We believe in clear, upfront pricing based on the actual condition of the system and the work required. Customers receive honest recommendations, clear options, and approval before any work begins. Our goal is long-term value, not unnecessary charges.
What is your typical process for working with a new customer?
We begin by understanding the issue, inspecting the system carefully, and explaining what we find before recommending any work. Once the customer approves the solution, we complete the repair or service, test operation, and make sure the system is running properly before leaving.
What education and/or training do you have that relates to your work?
I completed HVAC training through Lincoln Tech and hold EPA 608 Universal certification, which covers safe refrigerant handling and system service. My work also includes ongoing field experience with residential heating, cooling, diagnostics, and system replacement.
