FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At The Hawa Haus, we offer customizable decor packages to fit a variety of budgets and event sizes. Pricing varies based on setup complexity, rental add-ons, travel distance, and labor. We’re transparent with all fees upfront, and we offer bundled discounts for multiple services (like balloon garlands + stage decor). Delivery and breakdown fees are included in your quote unless otherwise stated. We also occasionally run seasonal promotions—ask us about current specials! ✨Design Meets Detail at The Hawa Haus Every setup we create is customized to your theme, colors, and event vision — whether it’s a full balloon installation or a refined backdrop design. To help you visualize your dream setup, we offer a Digital Mock-Up Service for $40, where we design up to 4 unique options based on your inspiration photos and theme. This allows you to see your ideas come to life before booking — and if you do move forward, the $40 goes toward your total event balance. Most of our clients love this process because it helps them explore their vision confidently and ensures that the final setup feels cohesive, elegant, and true to their style. Turnaround time: 48–72 hours. If you’re still refining your theme or unsure what will look best, this service is a perfect first step.
- What is your typical process for working with a new customer?
✨Design Meets Detail at The Hawa Haus Every setup we create is customized to your theme, colors, and event vision — whether it’s a full balloon installation or a refined backdrop design. To help you visualize your dream setup, we offer a Digital Mock-Up Service for $40, where we design up to 4 unique options based on your inspiration photos and theme. This allows you to see your ideas come to life before booking — and if you do move forward, the $40 goes toward your total event balance. Most of our clients love this process because it helps them explore their vision confidently and ensures that the final setup feels cohesive, elegant, and true to their style. Turnaround time: 48–72 hours. If you’re still refining your theme or unsure what will look best, this service is a perfect first step.
- What education and/or training do you have that relates to your work?
Our founder has a background in project management and creative design, blending both logistical precision and artistic flair into each setup. The Hawa Haus team has hands-on experience in large-scale South Asian events, intimate gatherings, and branded installations. We’ve also completed specialty workshops in balloon artistry, floral arranging, and event styling to stay on top of trends and techniques.