FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and competitive. Every project is unique, so we provide free estimates based on the size, material, and scope of the work. There are no hidden fees, and we clearly explain all costs before any work begins. We also offer discounts on select projects and for repeat customers whenever possible.
- What is your typical process for working with a new customer?
We start by discussing your project and understanding your needs. Then we schedule a visit or review measurements and photos to provide a free estimate. Once the materials and design are approved, we schedule fabrication and installation at a convenient time. Throughout the process, we keep you informed and make sure the project is completed with quality craftsmanship and attention to detail.
- What education and/or training do you have that relates to your work?
Our experience comes from years of hands-on work in countertop fabrication, installation, and stone repair. We have developed our skills through professional training, industry best practices, and real-world experience working with granite, quartz, and marble. We continuously stay up to date with the latest installation techniques and materials.