FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
T2T always works with students around their needs and goals. Pricing is flexible and there are so many options we offer to help you learn your instrument at pricing you can afford. Contact us to learn more about our pricing options. We also have webcam lessons which cost less than lessons held in person. We can definitely find something that works for you, so don't worry about it being too expensive.
- What is your typical process for working with a new customer?
When we receive an inquiry for music lessons, we first have them sign up with our easy registration form so we can understand their needs more accurately. Then we get in touch with one of our teachers right away and have them connect with the student about a date to start lessons - the teacher and student decide which day/time works best for them.
- What education and/or training do you have that relates to your work?
Our teachers go through a teacher training process where their musical skills and abilities to teach are verified by the T2T staff, then we receive a background check on each teacher before hiring them. We also make sure each teacher affirms the key values of our company, including respect, positive reinforcement, encouragement, and mentorship for each student.