Top Gutter and Home Improvement
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New Roof & Skylight Installation
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When I put the work on the site they were right there,after a few mix ups with paint colors and then rain the project was delayed.So when they come he drops off two guys at my house that can’t speak English and they don’t know what to paint or what colors to paint things.So as it’s getting late in the day they start cleaning up then Luis shows up of course to collect the cash. I go to check the job they had painted rooms but did none of the doors then that’s when the playing stupid starts. So he sees I’m not to happy so he doesn’t charge me tax on the job. So now I have to paint five doors after spending 1400 hundred dollars. So now I want to ask him where he got the paint so I can get the same color and make . I send him a email to ask and it took him 4 days to respond.Oh did I forget to tell you he painted my trim and banaster in flat paint not even semi gloss or gloss. But I got to say what they did paint came out ok. Also he quoted me 800-1000 for the job and it turned out being 1400 hundredAug 20, 2018Verified
Roof Repair or Maintenance
Arrived on time and were able to haul out over 6 tons of debris and old shingle. The materials they used were good, worked quick and efficient, they were in and out in 4 days. I also liked that they covered all the plants and outdoor furniture with tarps, covered my attic completely with tarps and cleaned out debris that came through the cracks. I didn't know they could also install 2 solar fans and full length ridge vents I had, they were able to do the installation for me which was a plus. I only write reviews whenever things go extremely good or extremely bad and I see there's a reason why they get top ratings .This wasn't the first roofing company I had contacted about the job but they stood out from the rest with stellar communication and best prices, will certainly call them again when my garage roof needs replaced!Mar 6, 2017VerifiedTop Gutter and Home Improvement's reply
Thank you for taking the time to provide us with your valuable feedback. We strive to provide our customers with excellent services and we take your comments to heart. As always, we appreciate your confidence and trust in us. Sincerely, Top Gutter & Home Improvement
Gutter Installation or Replacement
This company was very pleasant and punctual. Great work and very clean. I would definitely recommend this place to others.Mar 21, 2018VerifiedTop Gutter and Home Improvement's reply
Thank you for taking the time to provide us with your thoughts on how we're doing. Your feedback is invaluable in ensuring we are providing the level of service we strive for and helps us focus on what we're doing well and any areas where we may need to improve.
Let me start off by saying that the work they did was spectacular. They painted my entire aluminum house and it looks brand new. They were also very nice and polite. I dinged off a star because they really were disanoeganized when it came to scheduling. One person would say they were coming one day, then when I called in the day changed. They also underestimated the amount of time the project took to complete by more than double since they sent small crews a few days. But its okay because in the end, they did a fantastic job. I would certainly recommend and use them again in the future.Jun 12, 2017VerifiedTop Gutter and Home Improvement's reply
Thank you Mr. Travis for your honest feedback, we do apologize for any hiccups along the way and we hope to service you again in the future.
Roof Repair or Maintenance
They were very efficient and focused on getting the job done well and quickly. When the job was finished they cleaned up everything so well that there was no sign that they had ever been there. I was very pleased with their service.May 5, 2017Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Yes, we offer the lowest prices around from $75 to $85 on most homes. If you find a better price for gutters, painting or roofing we promise to beat it.
- What is your typical process for working with a new customer?Our first step is to get in contact with the customer & going over the customers needs and the what work they need to have done. We then come out to the job sight answer any of the customers questions provide our advice/options that best suits them and finally give our free estimate.
- What education and/or training do you have that relates to your work?Completed OSHA requirements National Roof Certification and Inspection Association