FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We pride ourselves on transparency, we believe this is one of the main reasons for our 5 star ratings from sources like Google, Yelp, Facebook, U-Ship and here on Thumbtack. We breakdown the entire quote prior to even booking our services so that our customers are never surprised when it comes to time to pay. ____________________________________________ Here's the breakdown: ________________BASE RATES: 2 Men/ $100 an hour 3 Men/ $140 an hour 4 Men/ $170 an hour 5 Men/ $195 an hour ________________MILEAGE: .57 cents a mile from pick up location(s) to drop off location(s) ________________TOLL FEE: Calculated prior to move day based on the best calculated route to save you money! ____________________________________________ And that's it! NEVER any any stair charges NEVER any truck charges NEVER any assembly/disassembly charges NEVER any hidden fees period These are industry leading prices, a provider may say they have affordable prices, but we actually mean it!
- What is your typical process for working with a new customer?
1) To get started we ask for your Email Address, Phone Number, Pick-up Location(s), Delivery Address (if applicable) (For confirmation, invoice and receipt purposes only) 2) From there we will set up your customer account. 3)Get your move details 3) Send you an estimate (you will approve or decline this estimate). 4)and if you choose to use us, we send out a job confirmation. 5)See you on moving day!
- What education and/or training do you have that relates to your work?
Our team is compiled of over 65 years of experience in moving, packing and logistical operations. Our drivers are CDL licensed and some have training and licensing acquired through the military.