FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is always upfront, transparent, and tailored to the scope of each project. Estimates include labor, materials (if we’re supplying them), and cleanup—so there are no hidden fees. Final costs are based on actual time, materials, and any agreed-upon adjustments. We always review details with you before starting to ensure you’re comfortable with the price.
- What is your typical process for working with a new customer?
When working with us for the first time, we start by learning about your goals and the details of your project. From there, we provide a clear estimate with scope of work, pricing, and timeline. Once approved, we schedule the job at a convenient time for you and keep communication open throughout the process. During the work, we make sure everything is done professionally, safely, and to your expectations. At the end, we walk you through the completed project, ensure you’re satisfied, and handle cleanup so you can enjoy the results right away!
- What education and/or training do you have that relates to your work?
We have 3 business certifications with the State of NJ and are fully licensed in our trade. Our team has over a decade of hands-on experience in home improvement and general contracting, with specialized training in remodeling, flooring, and decking. We stay current on building codes and best practices to ensure quality work every time.