- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing varies $95 and up,depending on tuning needs,and that will include minor repairs or adjustments.
- What is your typical process for working with a new customer?
Customer contacts me through this site,or may call me and I will explain when I am available,ask when the piano was last tuned,ask if it is in its permanent location if they just received it,and make an appointment based on their time and mine. When I arrive, I need silence to tune the piano. Many of you have items such as knick knacks,decorations,lamps and other valuables sitting on the piano. I will need those removed prior to performing any work. Note:Many of my new clients have been moving their pianos away from a wall it is against. It is not necessary to move the piano at all unless there is something to be checked on the back.
- What education and/or training do you have that relates to your work?
At this time,I have undergone a home self study course. Most of my experience is hands on.