Signature Audio Video Systems & Home Services, LLC

Woodbridge, NJ

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About this pro

How does your service stand out?

The attention I pay to quality and my commitment to listen to the customer's needs and my determination to full fill them.

What do you enjoy about the work you do?

I have a different challenge everyday

Location

Woodbridge, NJ 07095

Background check

Complete

Years in business

14

Number of employees

5

Times hired on Thumbtack

95

Reviews

65 Reviews
  • Ben F. Jul 11, 2017
    TV Mounting
    Verified Review
    Friendly and willing to go the extra mile.
    Howard C. Jul 12, 2017

    Thanks Ben. Good luck. You'll come out aces.

  • Angie T. Jul 7, 2017
    Home Security and Alarms Install
    Verified Review
    Outstanding service, quality and professionalism.
  • Alex J. Jun 13, 2017
    Home Theater System Installation or Replacement
    Verified Review
    Great service. Top notch work.
  • Larry C. May 30, 2017
    Home Theater System Wiring
    Verified Review
    Best customer service and quality of work. Would recommend them to anyone!
  • Jonathan L. Apr 17, 2017
    Home Security and Alarms Install
    Verified Review
    Awesome system and installation!
    Had a security system installed today, the quality of the cameras are awesome. The team was very professional, they showed me the specs of the system and how to review the footage. Overall we are extremely satisfied with Howard and his assistants. Would highly recommended.
  • Srini H. Apr 15, 2017
    Home Theater Surround Sound System Installation
    Verified Review
    Perfect installation
    From beginning to end the job was done smoothly! Amazing customer service and very professional. I already hired them to install my camera system. Great shop and will highly recommend them!
  • Jinais P. Apr 15, 2017
    Home Theater Surround Sound System Installation
    Verified Review Updated
    Good professional I would say but what's with the attitude? His assistant was very helpful AND easy to work with. I hired him to help out a friend to set up his new salon, but told him I was working for the friend. So he might have thought of me as an employee there. His attitude towards me was very poor compared to how he treated the owner(my friend). Edit after reply from the contractor: Ok this guy is paranoid. First of all, he did not fix the task he was hired for that day, even after mentioning the exact problem on Thumbtack, with pictures and what exactly he would need to fix it. And the only reason for hiring a professional was to have it fixed ASAP. There were a set of connectors needed for the task and if he were competent enough, he could have said that it needs to be ordered from Bose, even before coming in. Or as I was hoping, used some generic connectors to get the job done. But 5 minutes in, he says it has to be ordered from Bose, and he made the call and placed the order. And he wants his minimum $120 for coming in. Also he wants me to call him again when the connector came in, in a week or so. Ok. Second. The "Boss" (the guy who pays) requested him that he fix some other stuff if he could and he said that would COST EXTRA. And we said OK. Nobody wants your FREE service. And yes he did fix some miscellaneous stuff and he did charge extra and we did pay him extra. Now if he wanted, he could have said no to the "Boss", got his full payment(Though he didn't fix what we hired him for) and walked out. But I guess he chose to not say no to the "Boss" and instead turned his unhappiness towards me. When he started complaining and demanding more money, I told him to talk to the "Boss" directly and he is like "That is not how it works!". I had enough and stepped aside. Thirdly, the only thing the "Boss" was upset about was that he saw this guy being difficult towards me and me handling it calmly. And to make it clear again, he is not my "Boss" he is a friend, I don't get paid by him and this is not my profession. "Boss" Raj can be reached here (212) 837-2055. Again, he could get the job done I think, especially his assistant, given time and money. And he was available within 1 - 2 hours of me posting the ad on Thumbtack, so that's that.
  • Verified Review Original
    Good professional I would say but what's with the attitude? His assistant was very helpful AND easy to work with. I hired him to help out a friend to set up his new salon, but told him I was working for the friend. So he might have thought of me as an employee there. His attitude towards me was very poor compared to how he treated the owner(my friend).
    Howard C. Apr 13, 2017

    We are sorry to hear you felt we had an attitude with you. As another AV professional you hired us to assist you with the Bose system set up for your boss in your workplace. That is exactly what we did. Our team installed the system and trained you and your boss. However, when you started asking one of our employees to perform other tasks for free we responded by letting you know that if you wanted us to do any other work, there will be an extra charge, as that was not part of the scope of the project. That is when your boss became extremely upset at you because he thought that part of the project you took care of it. We had no problem with performing the tasks we agreed upon, even after that incidence between you and your boss we remained professional and completed the work we were hired to do. We are sorry you were not upfront with us from the beginning as we could've had give you a great deal once we knew the situation. At Signature Audio Video Systems, our ultimate goal is to not only provide excellent service, but to create lasting relationship with all of our customers. We wish you the best of luck.

  • Kumar P. Apr 13, 2017
    TV Mounting
    Verified Review
    High quality
    The TV installation went smoothly from beginning to end. Howard explained all before he started the installation. The left the area where they worked spotless. Great quality of work and very professionals.
    Howard C. Apr 13, 2017

    Thank you for taking the time to write a review Kumar.

  • Bob C. Apr 6, 2017
    TV Mounting
    Verified Review Updated
    No response
    I had a slight mix up with Howard getting a hold of us initially but it was not his fault. However, once everything was straightened out it was a great experience. He was very friendly and professional and did great work. I would highly recommend.
    Howard C. Apr 13, 2017

    Thank you for the review it was a pleasure working with you.

  • Verified Review Original
    No response
    I have not been contacted since I hired the service.
  • Angela C. Mar 4, 2017
    TV Mounting
    Verified Review
    Best of the best!
    Quick response, good quality and and great price
    Howard C. Mar 27, 2017

    Thank you very much for the great review!

  • Frank G. Mar 2, 2017
    TV Mounting
    Verified Review
    Field Guys were great
    Their field labor was very professional, knowledgeable, and worked clean and fast. The office was very disorganized, and seemed that the people that did the pricing and the people that did sales and follow up were not on the same page. My first point of contact had little to no knowledge of the project they priced and he was very slow in returning phone calls
    Howard C. Mar 27, 2017

    Hi Frank, Thank you for the feedback. As we explained during our first phone conversation we needed to get you the corect pricing on the specific mount you needed for the work. We will glad we were able to schedule your installation within the next day of your request.

  • Jennifer R. Feb 22, 2017
    Home Theater Surround Sound System Installation
    Verified Review
    Outstanding Service, Craftsmanship and Profesionalism!
    Howard and his team did an amazing job at my house. From the prompt and professional customer service until project completion, this has been the most pleasant experience thus far for our new home. They were extremely informative and responsive. My husband and I are extremely happy with the outcome of our project and would definitely recommend them. Thank you Howard and team.
    Howard C. Mar 27, 2017

    Thank you for the kind review Jennifer!

  • Jennifer W. Feb 5, 2017
    TV Mounting
    Verified Review
    Good company
    Excellent service,quick response and good quality of work. They did a beautiful job.
  • Andrea C. Jan 22, 2017
    TV Mounting
    Verified Review
    Exceeded my expectations.
    Extremely happy with this company! explained everything they were going to do to ensure i was satisfied with the final product and I did. Very professional and clean work.
  • Joanne R. Jan 21, 2017
    TV Mounting
    Verified Review
    Amazing!
    Howard and his team came the same day to install the TV over a fireplace. They were extremely professional, outstanding quality and service. I would definitely reccomend them!
  • Susan R. Jan 21, 2017
    TV Mounting
    Verified Review
    TV Mount
    Mounted TV and charged me more to hide the wires in the wall which he couldn't do but still charged me the higher amount. The holes drilled were large and messy. They should have been able to do the job in half the time. Overall, not satisfied and would not recommend.
  • Sameer P. Jan 19, 2017
    Home Theater Surround Sound System Installation
    Verified Review Updated
    Excellent workmanship, job well done.
    Howard came in the same day to find out about the job and recommend ations. I was looking to install surround sound speakers and 2 Ethernet outlets in the living room and basement. His team showed up on the day of the job and walked me thru options and completed the work. I am extremely satisfied with the work and would recommend his services without a doubt.
  • Verified Review Original
    Excellent workmanship, job well done.
    Howard came in the same day to find out about the job and recommend ations. I installed the surround sound speakers and 2 Ethernet outlets in the living room and basement. His team showed up on the day of the job and walked me thru options and completed the work. I am extremely satisfied with the work and would recommend his services without a doubt.
  • Darren W. Jan 10, 2017
    Home Theater System Wiring
    Verified Review
    Recommended
    Excellent service.
  • Grant B. Jan 4, 2017
    TV Mounting
    Verified Review
    Great Work
    Howard and his team are really top notch professionals. Job well done, thanks guys.
  • Ryan P. Dec 23, 2016
    TV Mounting
    Verified Review
    Good Job
    We had a very tight schedule in which the project could be completed. They complied with our timing restraints.
  • Jon W. Dec 16, 2016
    TV Mounting
    Verified Review
    Thanks thumbtack
    Quote was 150, cost was just under $400 Team was professional and courteous
    Howard C. Dec 16, 2016

    Thank you for the kind review Jon. The estimate we sent you was for $225 to mount a 70" and as noted on the original quote below. Sometimes the estimate changes when there is more work added and or more equipment is needed. After going over your project over the phone and as per your request, we added a Sanus mount, splitter and HDMI cable which increase the original estimate. We hope you enjoy the TV! Type you$225 Total Price Suggest new times. Chatting with Jon Walsh Mon Sep 12 1:35 PM Hi Jon, Thank you for giving me the opportunity to bid on your project. The price noted above is an estimate to mount the TV noted on your request. It includes, Mounting the TV, a tilt mount, concealing wires and connecting to the cable box/surround sound. Please contact me with any questions and or to schedule the installation. We have been in business for over 15 years, insured and offer 1 yr guarantee on labor and full manufacturer warranty on all products we sell. r response to this review.

  • Desta P. Dec 12, 2016
    TV Mounting
    Verified Review
    10 STARS!!!!
    Phillip and Kenny was truly amazing from start to finish, Very Prompt and Professional, will definitely use them again and will spread the word about this company, Very Satisfied Customer!!
    Howard C. Dec 13, 2016

    Thank you so much for your kind review Desta. Providing quality and excellent customer service is our number priority to our customers. The SAVS team.

  • Ravi C. Nov 10, 2016
    TV Mounting
    Verified Review
    Professional, quick, and clean
    Quick work. Excellent. Would suggest to all my friends.
    Howard C. Nov 14, 2016

    Thank you Ravi for the great review and pic!

  • Heidi F. Oct 30, 2016
    TV Mounting
    Verified Review
    Highly recommend
    Great job. Beyond helpful and accommodating.
    Howard C. Dec 16, 2016

    Thank you for taking the time to send us a review.

  • Kara M. Oct 17, 2016
    TV Mounting
    Verified Review
    Highly Recommend!
    Incredibly responsive and efficient. They did an awesome job getting our TV mounted!! Highly recommend!
  • Kelly P. Oct 13, 2016
    Home Theater Surround Sound System Installation
    Verified Review
    Surround sound system
    Did a great job installing my surround sound!
  • Andrea T. Oct 10, 2016
    TV wall mount
    Absolutely fantastic! did such a beautiful job installing my 50 inch TV! Howard and his team are very professional! If I could give more then 5 stars I would!
  • Fatima M. Oct 10, 2016
    Great service!
    Great customer service! Satisfied with my camera installation! Thank you! Will definitely be using this company again!
  • Anthony M. Oct 9, 2016
    Home Security and Alarms Install
    Verified Review
    STAY AWAY HORRIBLE
    STAY AWAY!!! Howard is the worst. He will tell you he is coming, or on the way and doesn't show up. also wants to sell you OVERPRICED camera systems. If i could leave no stars I would. PLENTY of better more respected people and companies out there.
    Howard C. Oct 9, 2016

    Thank you for the feedback. As per our conversation early yesterday morning, you were advice that one of our employees called out and that we will contact you if the current job finish early enough to make it to your appointment the same day. Otherwise, we will always give our customers the option to re-schedule at their next best available time when unexpected scenarios happen. This was an unexpected situation that arose and you were kept informed throughout the day as it is our typical practice with all of our customer. Our prices are guarantee to match prices with major retailers as long as they are authorized distributors of the brands as we must abide by the manufacturers warranty. Additionally, we provided you on several occasions the reason for the difference in price based on the different equipment you requested from us and even forwarded you the manufacturers representative explanation. It is unfortunate that you didn't get to experience our field service. It is our mission to ensure we provide outstanding, honest and quality service to all of our customers as shown by our countless reviews. We wish you the best in your future project.

  • Jose M. Aug 3, 2016
    Home Security and Alarms Install
    Verified Review
    Very Good
  • Woodygens L. Jun 5, 2016
    TV Mounting
    Verified Review
    Excellent and professional. Howard actually quoted me higher when I described the job through email. But when he got here it was $125 cheaper. He is very neat as well and won't settle till your satisfied.
  • Brian O. May 17, 2016
    TV Mounting
    Verified Review
    Mounted two 65 inch tvs. Very professional work, showed up exactly when he said he would. Would recommend.
  • Angela R. May 11, 2016
    Home Security and Alarms Install
    Verified Review
    Couldn't have asked for better installers. Howard was a pleasure to work with and his guys were very effective and very professional. All around a very personable experience. I will be using Howard and his crew for all of my future projects!
  • Jarenn S. Apr 14, 2016
    TV Mounting
    Verified Review
    Howard was great. I was running a little late to the appointment at my own house and he patiently waited. Installation was quick and smooth. Excellent customer service.
  • Vladislav G. Apr 12, 2016
    TV Mounting
    Verified Review
    Howard was extremely communicative in setting up our appointment and his arrival was punctual. The work he did in mounting two TV's and hiding the cables in the wall was purely professional: quick, efficient, and done right. He listened to our specific requests and TV watching habits, and accommodated the set-up accordingly. I will definitely hire Howard again when ready to put in surround sound.
  • Zory B. Apr 12, 2016
    TV Mounting
    Verified Review
  • Philip M. Mar 29, 2016
    TV Mounting
    Verified Review
  • PAM F. Mar 25, 2016
    TV Mounting
    Verified Review
    Howard and Brett were punctual, extremely personable and beautifully mounted two tvs for us. They also vacuum up any sort of dust that is leftover and helped me program my remote. I would definitely hire them again!
  • Timothy Q. Mar 23, 2016
    TV Mounting
    Verified Review
    Great guys, did a terrific job with my tvs and sound bar
  • Karthik D. Feb 16, 2016
    TV Mounting
    Verified Review
    I haven't gotten the installations done yet but i am giving a 5 star based on my interaction with Cohen and his team. They helped me understand what works and what doesn't which helped me choose from a variety of options. Looking forward to work with them soon!!!
  • Robert C. Feb 12, 2016
    TV Mounting
    Verified Review
  • Halie L. Feb 10, 2016
    TV Mounting
    Verified Review
    They did an amazing job mounting my tv and concealing all the wires. I was made aware of all the possibilities and various costs before they started working. They were early, began working right away, and made sure everything was perfect before leaving. I will definitely use them again.
  • Allison M. Feb 1, 2016
    Switch and Outlet Installation
    Verified Review
    TV wall mounted, new outlet, remote programmed and wires hidden. Great communication, meticulous work. Highly recommend!
  • Patti L. Aug 15, 2015
    Home Security and Alarms Install
    Verified Review
    Save Electronic was the best service I could ever come across. They were very helpful with showing me and my family how to use the new surveillance system Very professional and prompt. I really aapreciate the cleanness they had after they finished as well. I would highly recommend them.
    Howard C. Aug 17, 2015

    Thank you Patti for the great review. It was a pleasure working with you. Please call us if you need us in the future. The Signature Audio Video Systems team.

  • Bonnie L. Aug 14, 2015
    TV Mounting
    Verified Review
    Howard C. Aug 17, 2015

    Thank you Bonnie for taking the time to submit this review!

  • Evan B. Aug 11, 2015
    TV Mounting
    Verified Review
    Howard, was great to work with and met my tight deadlines. I'm very happy with his work and would highly recommend him!
    Howard C. Aug 11, 2015

    Thanks for the great review. Please pass the word around.

  • Beth L. Jul 10, 2015
    Home Theater System Installation or Replacement
    Verified Review
    Howard C. Aug 17, 2015

    Thank you Beth for the review. I'll see you on 9/2 to complete the project.

  • JD D. Jul 8, 2015
    TV Mounting
    Verified Review
    Howard C. Aug 17, 2015

    Thank you for the review Jodi.

  • Kumar B. Jun 20, 2015
    TV Mounting
    Verified Review
    Very professional and experienced team work. Exactly what I had wanted. Excellent piece of work. It cannot be better than this. Fully concealed wire work. Looking very elegant!!!
    Howard C. Aug 17, 2015

    Thank you for the kind words Kumar. It was great working with you!

  • Kyu J. Apr 30, 2015
    Home Security and Alarms Install
    Verified Review
    Got security system installed. I wasn't too happy with the quality of the cameras and the fact that I had to set up the mobility view.
    Howard C. Apr 30, 2015

    Hi Kyu, Thank you for the review. As per our conversation (see copy below) you were on a budget and we met your budget letting you know in advance that the quality of the cameras were not as good as the others we offered. We installed the remote view to your phone and went over training on the day of the installation. As we do we all of our customers we offered you to call us if you had any issues. We offered 1 year guarantee on labor for the installation and are always available to provide support if needed. Please do not hesitate to contact us if you have any other issues with the system. Copy of your email: Thanks for your reply again. To be completely honest, my budget is about $550 max. Just closed on a home so money is tight given my other expenses. I live in a very safe, private street. The reason I want to install a camera is because I am afraid my downstairs tenant might try to damage my property, especially my car (given we are not on good terms). That is why I only need two cameras one for driveway and one near front door. (see attached picture) Is there any way you can suggest me a package that can fit my budget (I do not need high quality or expensive equipment) ?

  • Courtney P. Apr 7, 2015
    Howard C. Apr 30, 2015

    Thank you for the review. We really appreciate it!

  • Helen S. Apr 7, 2015
    They did an amazing job and were very professional.
    Howard C. Apr 30, 2015

    Thank you for taking the time to write a review. It was a pleasure working with you.

  • Sandra R. Apr 7, 2015
    Home Theater System Repair or Service
    Verified Review
  • Samara P. Feb 10, 2015
    Home Security and Alarms Install
    Verified Review
    Howard was very professional and knowledgeable from the first phone call until the job was completed perfectly. He installed a security camera system for the outside of my home. The job was done efficiently and neatly. He offered great advice which I gladly welcomed and trusted. I look forward to doing business with him again.
    Howard C. Apr 30, 2015

    Thank you Samara for taking the time to write a review. Your system looked great! Please call us if you need anything else.

  • Ramesh K. Jan 15, 2015
    TV Mounting
    Verified Review
    He did nice job.
  • Joseph P. Jan 2, 2015
    TV Mounting
    Verified Review
    Excellent work! Very professional and knowledgable.
  • Donna K. Nov 30, 2014
    TV Mounting
    Verified Review
    I really don't know where to begin- EVERY part of the experience was FANTASTIC! From the minute I scheduled the appointment to the excellent services rendered. I was so impressed- my scheduled time was 12P-2P; at 12:00 Howard called and gave me his status. Howard and his apprentice arrived- Howard was the expert! and it was proven-- I could not have asked for anything more. I had a 60" TV mounted- beautiful! Clean; perfect. In fact, I will be contacting Howard tomorrow to install on wall speakers to accompany the TV. If you are looking to hire, don't go any further- you will be so delighted with his service and expertise! A WONDERFUL experience! Donna & Eric- Point Pleasant, NJ
  • Gary P. Jul 6, 2014
    Home Theater System Installation or Replacement
    Verified Review
    Exactly what you want in a contractor/service provider: expert service, honest advice, competitive pricing, prompt response and communications, punctuality, great results and followup. And on top of all that: nice guys. Unconditionally recommended.
  • Adonis S. Jun 21, 2014
    Howard did an amazing job installing our home entertainment system. He mounted our 55' Samsung TV and surround sound speakers in my living room. Everything looked great. I was also impressed with Mr. Cohen's professional demeanor, technical expertise, and outstanding customer service! I would definitely recommend Signature Audio Video Systems to my family and friends.
  • Al W. Jun 13, 2014
    TV Mounting
    Verified Review
    Very professional, arrived on time, fast, clean installation.
  • Sangeetha V. Jun 1, 2014
    TV Mounting
    Verified Review
    Howard and his colleague were really helpful in mounting my LCD. He also gave us the right advise where to put the TV on the wall. Reasonable price too. We shall definitely call him again for another job. Thank You Howard.
  • Katie O. Apr 15, 2014
    Home Theater System Installation or Replacement
    Verified Review
    Howard responded to my request in a timely fashion and offered a fair estimate on the work I needed done. He showed up when he said he would and finished the job without issue. He was refreshingly honest and friendly, something you don't always find. I would highly recommend Howard to anyone that asks and have already set up another appointment with him to handle something else I didn't initially request. Overall a great first experience, if this is the level of service I can come to expect I'll have no issue using thumbtack again and again!
  • Jeff E. Mar 1, 2014
    Home Theater System Installation or Replacement
    Verified Review
    Very satisfied with the work great dealer as far as pricing and do a speedy job love the work. His a must hire if you want a great job done
  • Jonathan I. Feb 24, 2014
    TV Mounting
    Verified Review
    After being stood up by another Companie I called Howard and explained my situation and how I needed the instal urgent and although he had other appointment he made time and came and installed the mount and tv at a great price! If I could only upload a picture of the work he did it is amazing no mess and 120% in quality beyond my expectations if you are looking to have work done Howard is hands down the person to call!
  • Shahida A. Feb 22, 2014
    TV Mounting
    Verified Review
    Howard did a wonderful job. He explained how everything would be set up. I will be using his services in the near future.

Q&A

What types of customers have you worked with?
Security System Installations, Home Theater installation, service and sales, Pre-wire for new constructions, TV installations and set up, Networking.
What advice would you give a customer looking to hire a provider in your area of work?
You can find a great service, professional and most importantly I will treat your equipment as it was mine.