FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Your estimate is based on the scope of your household move, including inventory, access at both locations, travel, and any packing or furniture assembly needs. Please share the details so we can explain what is included before you book. One-bedroom moves and larger are welcome.
- What is your typical process for working with a new customer?
Tell us your moving date, pickup and delivery towns, home size, and what needs to be moved. We’ll review the inventory, stairs or elevators, parking and access, and any packing needs with you, then provide an estimate. Our Thumbtack service area is Camden and Gloucester Counties, and both ends of the move must be in New Jersey. Our advertising area is within 10 miles of our business, in NJ only. Delivery may be farther away within New Jersey.
- What advice would you give a customer looking to hire a provider in your area of work?
Choose a mover who takes the time to understand your inventory and access at both locations. Ask what the estimate includes, how your furniture will be handled, and what you should prepare before moving day.