FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is simple and upfront: 🧺 $2.50 per pound with a 15 lb minimum order. 🚗 Pickup & delivery is available for an additional $10–$15 depending on distance. ✨ New customers receive $0.50 off per pound on their first order ($2.00/lb). 💕 Returning customers can ask about occasional specials and referral discounts. There are no hidden fees or surprise charges. Your total is based on the weight of your laundry plus any applicable pickup/delivery fee. Payment is due when your laundry is picked up
- What is your typical process for working with a new customer?
We discuss your needs, confirm pricing, schedule pickup, and keep your laundry separate from start to finish. I wash, dry, fold, and return your clothes clean and neatly organized.