This pro has verified their business license with Thumbtack.
Licensed
This pro has verified their business license with Thumbtack.
Type of heating system
Heating system problems
Responds in about 46 min
Thumbtack Guarantee
If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Riley Plumbing & Heating was founded in 1999, to serve families and local businesses throughout
Carson Valley, South Lake Tahoe, and surrounding areas. When you have a need for an HVAC system install, service/repair look no further. Riley Plumbing & Heating is recognized as a Bryant Premier dealer in the market and as such our experienced, trained, and uniformed professionals are outfitted with
leading-edge technology to ensure swift diagnosis and affordable solutions.
Our expertise, know how, and resources add up to a job a done quickly and done right.
We service all makes, models, of equipment, for both residential and commercial applications.
At Riley Plumbing & Heating, we have built our reputation on quality workmanship, delivering results, and providing our clients with unmatched customer service.
Recognizing the demands and importance of an HVAC system and the critical role it plays in the comfort and safety of both your family and your clients. Riley Plumbing & Heating is committed to delivering quality products that target efficiency, durability, safety, and optimizing overall performance.
Our professional team members offer customized cost-effective solutions, specific recommendations, and options that match both your job and your budget. We look forward to working with you.
Overview
Hired 7 times
Serves Gardnerville, NV
Background checked
License verified
15 employees
27 years in business
Business hours
Sun7:00 am - 5:00 pmMon7:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Customers rated this pro highly for professionalism, responsiveness, and value.
Very good 4.5
105 reviews
5
86%
4
3%
3
0%
2
2%
1
9%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Lorraine G.
2 weeks ago
•
From Google
We had our semi annual HVAC tune-up by Eli Torres and our detail deep-vent cleaning by Trenton B & Rodrigo Diaz. All three were extremely committed to getting our jobs done to perfection. Each has been very detail oriented to complete each tasks to high quality standards. Thank you Riley's Plumbing & Heating, LTD. We would recommend Riley's for all your plumbing & heating services. We are members of their maintenance program which works great for us!!!They are a great team Chuck & Lorraine
Riley Plumbing & Heating's reply
Thank you so much, Lorraine and Chuck! We're thrilled to hear that Eli, Trenton, and Rodrigo provided such dedicated service during your HVAC tune-up and deep-vent cleaning. We appreciate your recommendation and are glad to have you as part of our maintenance program!
Kathy T.
Oct 11, 2025
•
Hired on Thumbtack
He came and got the job done both inside the house with the sink, and outside with a new outside faucet. He had to go and get parts for the sink, which he did quickly.
Details: A few pipes • Install pipe to one or more rooms • Hook-up appliance or fixture • House
Plumbing Pipe Installation or Replacement
Andy
2 weeks ago
•
From Google
Riley plumbing and heating are doing a great job replacing our radiant heat boiler. Owen and John are both terrific. Polite, well spoken, thorough, Im glad they are working on our home. Highly recommended.
Riley Plumbing & Heating's reply
Thank you, Andy, for your wonderful review! We’re delighted to hear that Owen and John provided you with such great service while replacing your radiant heat boiler. Your recommendation means a lot to us at Riley Plumbing and Heating.
Brie P.
3 weeks ago
•
From Google
Daniel was very professional, he was quick and efficient. He left everything so clean. Would definitely recommend Riley Plumbing.
Riley Plumbing & Heating's reply
Thank you, Brie, for your kind words! We're thrilled to hear that Daniel provided you with professional and efficient service. Your recommendation means a lot to us at Riley Plumbing and Heating.
Vincent P.
3 weeks ago
•
From Google
Riley and Donovan did a good job in fixing my problem same day. Donovan is nice, friendly and approachable. I just wish their prices would be a little lower especially for diagnosing. But overall I had a good experience with Riley and Donovan the plumber.
Riley Plumbing & Heating's reply
Thank you, Vincent, for your kind words about Riley and Donovan. We’re glad to hear that they were able to resolve your issue promptly and that you had a positive experience. Your feedback on pricing is appreciated, and we will take it into consideration.
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We believe in upfront, transparent pricing—no surprise charges, no fine print games. Our quotes include all labor, materials, and any applicable permit fees, so you know the full cost before work begins. We never charge overtime during our regular weekend hours, and we regularly run seasonal specials for maintenance services. Plus, we offer financing options and membership plans with discounts to help keep your home comfortable without breaking the bank.
What is your typical process for working with a new customer?
We start by listening. A friendly team member will discuss your needs, answer your questions, and schedule a convenient time for service. Our technician will arrive on time, in uniform, ready to diagnose the problem or assess your project. We’ll walk you through options, explain costs clearly, and only proceed with work you approve. After completion, we double-check everything, clean up like we were never there, and make sure you’re 100% satisfied.
What education and/or training do you have that relates to your work?
Our team includes licensed plumbers and HVAC technicians with years of hands-on experience and factory training from leading manufacturers. We stay current with the latest codes, technology, and safety standards through ongoing education, manufacturer certification programs, and in-house training sessions. This ensures every repair, installation, and maintenance service is performed to the highest industry standards.
