If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Riley Plumbing & Heating was founded in 1999, to serve families and local businesses throughout
Carson Valley, South Lake Tahoe, and surrounding areas. When you have a need for an HVAC system install, service/repair look no further. Riley Plumbing & Heating is recognized as a Bryant Premier dealer in the market and as such our experienced, trained, and uniformed professionals are outfitted with
leading-edge technology to ensure swift diagnosis and affordable solutions.
Our expertise, know how, and resources add up to a job a done quickly and done right.
We service all makes, models, of equipment, for both residential and commercial applications.
At Riley Plumbing & Heating, we have built our reputation on quality workmanship, delivering results, and providing our clients with unmatched customer service.
Recognizing the demands and importance of an HVAC system and the critical role it plays in the comfort and safety of both your family and your clients. Riley Plumbing & Heating is committed to delivering quality products that target efficiency, durability, safety, and optimizing overall performance.
Our professional team members offer customized cost-effective solutions, specific recommendations, and options that match both your job and your budget. We look forward to working with you.
Overview
Hired 6 times
Serves Gardnerville, NV
Background checked
License verified
15 employees
27 years in business
Business hours
Sun7:00 am - 5:00 pmMon7:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Customers rated this pro highly for professionalism, responsiveness, and value.
Very good 4.6
104 reviews
5
87%
4
3%
3
1%
2
1%
1
8%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Kathy T.
Oct 11, 2025
•
Hired on Thumbtack
He came and got the job done both inside the house with the sink, and outside with a new outside faucet. He had to go and get parts for the sink, which he did quickly.
Details: A few pipes • Install pipe to one or more rooms • Hook-up appliance or fixture • House
Plumbing Pipe Installation or Replacement
Bradley E.
Mar 10, 2026
•
From Google
Trenton and Faith on the service side, plus Casey Stewart who sold and setup my new Bryant furnace, are all great. Trust Riley to give me quality, informed and educated options on the complicated heating system I inherited in my house
Riley Plumbing & Heating's reply
Thank you so much for the fantastic 5-star review, Bradley! We truly appreciate your kind words about Trenton, Faith, and Casey at Riley Plumbing & Heating Ltd. It's our goal to provide quality, knowledgeable service to our customers, and we're thrilled to hear that you felt supported in navigating your heating system! If you need anything else, don’t hesitate to reach out. Thank you for trusting us!
Tonya M.
Mar 2, 2026
•
From Google
We had Riley Plumbing install a new water heater and couldn't be more pleased with the experience. They were punctual, knowledgeable, and took the time to walk us through everything. The job was done efficiently and the area was left spotless when they finished. The new water heater is working perfectly and we finally have reliable hot water again! Genuinely one of the best service experiences we've had. Highly recommend and will absolutely be calling them again for any future plumbing needs!
Riley Plumbing & Heating's reply
Thank you so much for your wonderful review, Tonya! We're thrilled to hear that you had such a positive experience with Riley Plumbing & Heating Ltd. during your water heater installation. It's great to know that our team’s punctuality and thoroughness made a difference for you. We truly appreciate your recommendation and look forward to assisting you with any future plumbing needs. Enjoy your new reliable hot water!
Robert S.
Feb 27, 2026
•
From Google
Riley Plumbing Heating and Air.Definitely a 5 star company from Ismael and his knowledge of the issue we faced and the correct diagnosis and to Anthony and his courteous clean professional demeaner I would definitely recommend to anyone
Riley Plumbing & Heating's reply
Thank you so much for your 5-star review, Robert! We're thrilled to hear about your positive experience with Riley Plumbing & Heating Ltd. Ismael’s expertise and Anthony’s professionalism truly make a difference. Your recommendation means the world to us! If you need any more assistance, feel free to reach out.
Paige M.
Feb 17, 2026
•
From Google
Riley Plumbing did a great job at replacing our water heater. Daniel and Casey were prompt, professional, speedy, and helpful.
Riley Plumbing & Heating's reply
Thank you so much for your fantastic 5-star review, Paige! We’re thrilled to hear that Daniel and Casey provided prompt and professional service during your water heater replacement at Riley Plumbing & Heating Ltd. Your satisfaction is our top priority, and we appreciate your trust in us! If you need anything else, feel free to reach out.
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We believe in upfront, transparent pricing—no surprise charges, no fine print games. Our quotes include all labor, materials, and any applicable permit fees, so you know the full cost before work begins. We never charge overtime during our regular weekend hours, and we regularly run seasonal specials for maintenance services. Plus, we offer financing options and membership plans with discounts to help keep your home comfortable without breaking the bank.
What is your typical process for working with a new customer?
We start by listening. A friendly team member will discuss your needs, answer your questions, and schedule a convenient time for service. Our technician will arrive on time, in uniform, ready to diagnose the problem or assess your project. We’ll walk you through options, explain costs clearly, and only proceed with work you approve. After completion, we double-check everything, clean up like we were never there, and make sure you’re 100% satisfied.
What education and/or training do you have that relates to your work?
Our team includes licensed plumbers and HVAC technicians with years of hands-on experience and factory training from leading manufacturers. We stay current with the latest codes, technology, and safety standards through ongoing education, manufacturer certification programs, and in-house training sessions. This ensures every repair, installation, and maintenance service is performed to the highest industry standards.
