BUI Technical and Maintenance Service
About this pro
I needed a guru to fix my Apple desktop not to mention everything else that is Apple in our house. I put his number on my phone because I always know he can walk me through my issues. But he is very close and is always right on the money. I put him at the top of my list!Apr 23, 2017Verified
Great job. He is passionate and dedicated about his profession. I would recommend him to everyone.Jan 2, 2017Verified
The dude was awesome! He figured out what was wrong with my computer and backed up everything, even did a fresh install of Win 10 when my OEM refused to reset everything let alone re-install the Win 10 it came with, this guy was really amazing! Thanks to him, my computer now runs smoothly AND my PS CS6 doesn't lag with the version of WIn 10 he gave me, so I can go back to work, I definitely recommend this guy! ^-^Oct 12, 2016Verified
My father is an elderly deaf man who has very basic skills regarding computers. There is no family within hours of him so I needed to hire a professional to take care of his problems. Martin Snow was great. He even came back a second time. Thanks Martin Dianne H.Sep 30, 2016Verified
Martin was prompt and excellent customer service. His rates were good and his knowledge and skill level exceptional. Very nice young man. Would highly recommend.Jul 10, 2016Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?Some services have standardized pricing, but many are customized to the customer due to the large area serviced. Base IT call rate for on-site service is $45 per hour Emergency IT call rate (8PM-10AM) is $105 per hour Remote location schduled Technical support available for existing customers only at a rate of $15 per hour billed in 4 hour blocks which do not expire Depot (Pick-up/Drop-off) Repair has a $60 base fee, which if repairs require extensive work, is applied to total labor. Travel fee applies only to service calls farther than 25 miles from the Fort Mohave AZ area at $0.40 per mile.
- What is your typical process for working with a new customer?I first ask about basic details regarding the nature of the service request, determine the scheduling type of the work order, and then provide a pre-work estimate if not enough information existed prior to sending a quote. Once the service is complete, I receive payment via Cash/Check/Debit/Bitcoin, and pre-schedule follow-ups for recurring services
- What education and/or training do you have that relates to your work?IT related training is as follows: A+, Network+, HP-UX Admin, Apple Software/Hardware Technician Certified. Operating as sub-contracting freelancer since 2009 in 4 states.