FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Transparent, Flexible, and Built Around You Our pricing reflects the quality craftsmanship, materials, and planning we bring to every project, tailored to your scope, timeline, and budget. Here’s what to expect: • Upfront, Honest Quotes You’ll receive a clear estimate with no hidden fees or surprise charges. What we quote is what you see. • Cost-Saving Bundles for Larger Projects Bigger jobs often unlock better rates. We structure tiered pricing so full remodels, multi-room upgrades, or repeat work earns you the best possible value. • Custom Payment Plans Available We understand every budget is different. We’ll work with you to create a payment schedule that makes sense, without cutting corners on quality. • 10% Returning Client Discount Loyal clients are the foundation of our business. If we’ve worked together before, we’ll thank you with automatic savings on your next project. • Seasonal Promotions (Ask What’s Current) During off-peak periods, we sometimes run special offers for specific services, just ask when you reach out. • Plan B Guarantee If prices spike mid-project or unexpected changes arise, we pivot fast with a pre-planned solution, without compromising results. You’re never left in the dark or overcharged.
- What is your typical process for working with a new customer?
Our Process: Clear. Organized. No Runaround. 1. Initial Consultation We connect by phone, email, or in person to understand your goals, timeline, and budget. No pressure, just a genuine conversation about what you need. 2. Custom Project Proposal We create a detailed plan outlining the scope, materials, timeline, and estimated cost, so there are no surprises down the road. 3. Approval & Scheduling Once you’re ready, we match your schedule and confirm key milestones. You’ll know what’s happening and when, before we ever swing a hammer. 4. Project Execution We get to work with precision and professionalism, keeping you updated at every phase. Any adjustments are clearly explained before moving forward. 5. Plan B (Always Ready) If something unexpected comes up, like a delay or material issue, we pivot fast with our pre-built contingency systems. No excuses. Just solutions. 6. Final Walkthrough & Sign-Off We inspect the work together to ensure it meets (or exceeds) your expectations. Your satisfaction is the finish line. We believe clear communication solves most problems before they start. That’s why we respond quickly, keep you in the loop, and make sure you’re never left wondering what’s next.
- What education and/or training do you have that relates to your work?
Our team brings decades of hands-on experience across every major trade, plumbing, electrical, carpentry, tiling, finish work, framing, and full-scope remodeling. Many of our crew members have deep roots in union construction and have worked on everything from residential builds to commercial infrastructure. But what truly sets us apart is our leadership. Our owner has spent years developing some of the most efficient workflows and systems in the industry, streamlining every job to run with clarity, accountability, and adaptability, no matter how complex. This mindset drives every project we take on. We continually invest in staying sharp: • Stay Current on Building Codes: Through continuing education, OSHA compliance updates, and local training workshops. • Professional Certifications: Our team includes specialists trained in the latest building systems, safety protocols, and material installation best practices. • Skill Advancement: We regularly adopt new tools and construction methods to improve finish quality, reduce timelines, and solve problems faster. Bottom line: We don’t just know how to build, we know how to build smarter, faster, and better. And we bring that edge to every job we touch.