For over 26 years, we’ve been proudly serving customers with reliable appliance installation, repair, and maintenance,As a small team of three, we treat every home like our own and put our hearts into every job.
Some competitors may be cheaper, but we focus on quality, honesty, and clear communication. We show up when we say we will, explain the work step-by-step, and are always happy to share references.
If you’re looking for experienced professionals who truly care about your satisfaction, we’d be honored to help. Contact us today to schedule your service.
Overview
Current Top Pro
Hired 876 times
Background checked
3 employees
26 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2023
2022
2021
2020
2019
Services offered
Appliance type
Washer or dryer
Refrigerator
Dishwasher
Oven or stove
Property type
Residential
Commercial
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Great 4.8
444 reviews
5
91%
4
6%
3
0%
2
0%
1
3%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Pat J.
Apr 10, 2026
•
Hired on Thumbtack
We had disconnected and moved our stacking washer/dryer out of the way while a new kitchen floor was installed. When it was time to put everything back in place, we contacted Ideal for help. Tommy arrived and got right to work. The appliance was moved back to just outside its usual location; Tommy had no problem getting behind it to make the gas, water, drain, vent, and electrical connections. He took the extra time to make sure that everything was connected and working properly, then got the machine back into its correct location. Tommy was friendly, pleasant, and professional, and was careful not to cause any damage to the appliance or to anything else in the house. We can highly recommend Ideal Services Enterprise and will definitely use their services again anytime we have appliance issues!
Details: Washer / dryer • Gas (natural)
Appliance Installation
Steven G.
May 4, 2026
•
Hired on Thumbtack
Very impressed with the service…. Used to replace an ice maker on my refrigerator…. Cost was reasonable… work was excellent… and they were in constant communication with times they would be at house. Very happy with the service !
Details: Refrigerator • Whirlpool • Residential
Appliance Repair or Maintenance
Jose R.
Sep 24, 2025
•
Hired on Thumbtack
The technician knew what he was doing. He figured out the problem in a matter of minutes. Just had to wait for the parts to come in, which was pretty fast as well (less than a week).
Details: Oven or stove • Frigidaire • Residential
Appliance Repair or Maintenance
Edward B.
Aug 7, 2026
•
Hired on Thumbtack
Tommy and his team were really good. very responsive and friendly. And they fixed my washer and dryer.
I was out of town and had guests and they stepped right up and fixed everything in a timely manner.
Details: Washer or dryer • LG • Residential
Appliance Repair or Maintenance
Debee r.
Dec 6, 2025
•
Hired on Thumbtack
I had an issue with my Samsung dryer, the office called within 1/2 to setup and appointment. Tom came on time and fixed the issue, he knew what it needed upon inspection and fixed it immediately. I will definitely hire him again!
Details: Washer or dryer • Samsung • Residential
Appliance Repair or Maintenance
Credentials
Background Check
Tommy Thomas
FAQs
What education and/or training do you have that relates to your work?
General Appliance repair certified through college
How did you get started doing this type of work?
Naturally
What advice would you give a customer looking to hire a provider in your area of work?