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Wedding and Event Photography
Erin was fantastic! She is pleasant and professional. Efficient. Took amazing photos. She was also patient and took time to understand the needs of the event. Will work with her again!!May 11, 2018VerifiedErin Summer Studios's reply
Thank you so much. You and your family were amazing. We felt like part of your family. Enjoy your photos and video.
Wedding and Event Photography
From the minute things began, Erin and her assistant knew exactly the right balance of everything. From how much to step in and direct shots, to how much to be unobtrusive. They were always putting our needs first within the very difficult job of capturing those very precious wedding moments as they happen. Many photographers can display their wedding portfolios online but you cannot gauge their personal style of working with you. Erin is someone who cares about you as the bride and groom who within their special day are also dealing with so much going on. You can tell she loves what she does and is extremely good at it. Plus she’s just a wonderful person and you will be glad she’s covering your special day and all the important people in it. I will be sure to call her to shoot the other important events in our lives that are coming up! Thank you for everything, Erin!Aug 7, 2018VerifiedErin Summer Studios's reply
Thank you Ann, your wedding was so much fun right down to the bowling after party!
Awesome photographer. Weddings, engagements, music events, everything.Apr 3, 2018Erin Summer Studios's reply
Thank you Tim. Your an amazing musician and a joy to photograph.
Wedding and Event Photography
Very bad experience!! I had my wedding on July 14 2019 and they send me the photos after THREE MONTHS!! I was shocked!! Pic like a little kid was taking it not a professional photographer!!! Even when i printed was dark ! Many pictures was taken while ppl in the pic has eyes closed ! Really really disappointed! Now i paid extra $200 to get the photos and video on flash by mail and i still waitin for it ! Its been Now more than five months since my wedding and i dont have my phone album ready! NEVER RECOMMEND THESE PPL AGAIN NEVER!!Nov 22, 2019VerifiedErin Summer Studios's reply
Good morning Abdul & Rahaf, After speaking with you regarding how pleased you were with the images back in August, I’m quite shocked to see this unfair and unfactual review. Let’s get to the bottom of these issues. 1. Your wedding was on 7/14 and the images were provided in August. Our professional software keeps track of all online logins, favorite lists and dates that they are created. On 8/18/19 your wife, Rahaf, started making a favorite list with 162 images on it. This was after we provided you with access to the 871 images taken. Rahaf made another list on 8/19/19 with 94 images on it. I can send you screenshots of these lists if you like. Although images can take 30-90 days your images were in fact provided in August not 3 months as you mentioned. At your request your wife Rahaf had full access and was marking photos private so that you could see the images without the women as per your faith. She has been updating the gallery for months now. Perhaps once she was finished she gave you access? Back in August you did request a male guest to be removed from the images and then requested additional edits to the video in September. So I know you had access prior the timeline you provided in this review. 2. At time of initial contact you did not want a USB and it was not invoiced nor paid for. We have the contract to prove this as well. Rahaf mentioned she was considering purchasing a USB drive because of how much she loved the video and images. We quoted a price of $245 and she said she would talk to you but never got back to us. I’m not sure who you gave $200 but we never sent an invoice nor have any record of any such payment. If you want an invoice we would be happy to accommodate and send both videos ( we only charged you for one and did not charge for additional edits on them) and the high resolution images once it is paid. 3. As mentioned to Rahaf I need a list of 30 images to create your phone app. Unfortunately the list labeled for photographer in your gallery has 0 images in it. Once you provide the list I will send you the app. The app runs for about 3 months as per your contract once created. 4. Concerning your allegations of the image quality, your package include a web size image download which is NOT for printing as I explained when you first contacted us. If you attempt to print at this low resolution the images will not look good. What you are printing on matters too. We offer 7 different types of prograde paper and edit each image to match the paper type for best quality. You did not order prints from us, so again if it’s low quality and bad paper that is not an issue with us. The resolution you chose is only for online sharing and viewing. When I proposed a high resolution upgrade you turned it down. If your phone or computer screen is not calibrated properly images may appear different in color and brightness. On our Pro grade Apple, Windows computers and IPhones the images are sharp, clear and within expected exposure. If you do purchase the USB drive it will have high resolution images which are good for printing at a lab. I do not recommend printing any images regardless of resolution on a home printer due to ink levels, calibration, etc. . 5. Your wedding itinerary had a lot of moments and traditions squeezed into a small amount of time shared between two locations. At the Wedding venue you rushed us along not leaving time for extra portraits during the day. You specifically wanted portraits at the end of the night leaving us only approximately 15 minutes to photograph your entire family. We can not control when people blink. When we wanted to continue to take additional images you waved your hand by your throat and said no more pictures because you were tired. Upon first contact I explained how important it is to leave us 45minutes to an hour for us to take the images. This was not provided to us. People were tired and lined up waiting in a line like a factory for their portrait to be taken. These were not optimal circumstances. However the fact that Rahaf made a favorite lists of over 200 images, you wanted and attempted to print images and Rahaf wanted to talk to you about getting all the images on USB tells me that that you were not disappointed but in fact happy with the images. Perhaps you just misunderstood or had some miscommunication amongst each other. I hope this information is helpful to you. As in the past concerning edit, password and other requests I wish you would have reached out to us directly but you did not. -Erin Summer Studios Support Line 845-316-2066
Wedding and Event Photography
The Wedding hasn't happened yet but Erin and Nina have been amazing to work with all along and looking forward to the big event with confidence in such professionals.Oct 18, 2019VerifiedErin Summer Studios's reply
Connie we are working on the edits. Lots of photos that we can’t wait to share with you.
- What should the customer know about your pricing (e.g., discounts, fees)?Our listed base rates are already discounted up to 30%, exclusive to our Thumbtack clients. These prices cannot be combined with any other discounts, sales or offers. All of our packages can be customized with service, digital or bundle upgrades for your specific needs. Please note that packages over 6 hours require two photographers. Complimentary engagement sessions are offered to every newly engaged couple to try out our creative chemistry. They are free for clients who decide to book with us. Sessions are limited to specific locations and dates. Early reservation for these sessions is highly recommended. Sessions are subject to availability.
- What is your typical process for working with a new customer?How to book us. 1. You receive our Thumbtack quote 2. You contact us to discuss the details 3. You receive the contract, invoice and pay the non-refundable retainer fee to reserve the date. 4. Event is completed 5. We edit your photos (start upload in 30-90 days) 6.See your pics online 7.You give us a review Workflow 1. We have a phone conference to discuss the details of your event and create a unique package that fits you and your budget. 2. You access your client portal to finalize and confirm the details. 3. We contact vendors including your venue to provide necessary insurance certificates, itineraries and any behind the scenes details essential to your event. 4. We then cover all aspects of your event specific to your contract. 5. We then do basic editing on the images such as color, exposure and cropping. Editing averages from 30-90 days. 6. Images are then uploaded to your personal online album along with a few images to your unique limited gallery phone app. Images are available to share and to order prints. 7. Once you select your favorites, we then create prints, albums, etc. according to what is included in your custom package and then ship them right to you. Albums and prints vary in time from production to shipping. Prints usually take a few weeks, whereas albums can take as much as 90 days once the design has been approved by you.
- What education and/or training do you have that relates to your work?Certified by the New York Institute of Photography Memberships: PPA, WPPI, IFPO Insured: We have the required insurance for covering all venues nationwide. Managed Wedding Photography Firm,multiple Studios and Photo Labs Photographed over 350 Weddings and Events Publications: Todays Photographer,UDFC Focus,Glamour Elite,International Library of Photography,Times Herald Record,The Buzz,Harmon Homes,DNR Fashion Magazine,GOmagazine Awards: OCF first place 3 years in a row WW Couples Choice Award 2019 Celebrities Photographed:The Cast of the REAL L WORD (Season 3), Big ANG (Real MobWives), LL Cool J (Actor/Recording Artist), Kim Kardashian (Actress), Pete Wentz (Singer), Ashlee Simpson (Singer), Lance Bass (Singer), Kelly Rowland (TV Host), Isaac Mazahrahi (Designer), Betsey Johnson (Designer), Cast of BRAVO’s The Fashion Show, MIMS (RECORDING ARTIST), Stephanie Adams (Playboy), Kim Stolz (Americas Top Model), Ian Bernardo (American Idol), Gregg Woods (Singer), Ciara Corr(Artist),Lakendra Ford(Artist),Collin Raye(Singer)Lorrie Morgan(Singer)Britney Spears(Artist)98 Degrees(Boy Band),John Michael Montgomery(Singer),Brad Paisley (Singer)and others.