FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our listed base rates are listed at an Exclusive discounted rate just for Thumbtack clients. Our packages on this site are not eligible for any other discounts or offers. Please review the official Erin Summer Studios website for additional packages, pricing and upgrades.
- What is your typical process for working with a new customer?
How to book us. 1. You receive our Thumbtack quote 2. We setup your consultation and discuss the details 3. You receive the contract, invoice. 4. For events you pay the non-refundable retainer fee to reserve the date. All events are to be paid in full 30 days prior to the event. Workflow 1. We have a virtual or phone conference to discuss the details of your event. 2. You sign the contract and pay amount due to validate the contract. 3. We prefer to contact your vendors including your venue to provide necessary insurance certificates, itineraries and any behind the scenes details essential to your event. 4. We then cover all aspects of your event/session specific to your contract. 5. We then do basic editing on the images such as color, exposure and cropping. Editing averages from 30-90 days. 6. Images are then uploaded to your personal virtual gallery. Images are available to share and to order prints. 7. Once you select your favorites, we then create prints, albums, etc. according to what is included in your package and then ship them right to you. Albums and prints vary in time from production to shipping. Prints usually take a few weeks, whereas albums can take as much as 90 days once the design has been approved by you.
- What education and/or training do you have that relates to your work?
Certified by the New York Institute of Photography Memberships: PPA, IFPO, GCC Insured: We have the required insurance for covering all venues nationwide. Managed Wedding Photography Firms, multiple Studios and Photo Labs Photographed over 600 Weddings and Events Publications: Todays Photographer,UDFC Focus,Glamour Elite,International Library of Photography,Times Herald Record,The Buzz,Harmon Homes,DNR Fashion Magazine,GOmagazine Awards: OCF first place 3 years in a row WeddingWire Couples Choice Award 2019, 2020 Readers Choice Award THR 2021 Celebrities Photographed:The Cast of the REAL L WORD (Season 3), Big ANG (Real MobWives), LL Cool J (Actor/Recording Artist), Kim Kardashian (Actress), Pete Wentz (Singer), Ashlee Simpson (Singer), Lance Bass (Singer), Kelly Rowland (TV Host), Isaac Mazahrahi (Designer), Betsey Johnson (Designer), Cast of BRAVO’s The Fashion Show, MIMS (RECORDING ARTIST), Stephanie Adams (Playboy), Kim Stolz (Americas Top Model), Ian Bernardo (American Idol), Gregg Woods (Singer), Ciara Corr(Artist),Lakendra Ford(Artist),Collin Raye(Singer)Lorrie Morgan(Singer)Britney Spears(Artist)98 Degrees(Boy Band),John Michael Montgomery(Singer),Brad Paisley (Singer)and others.