FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
In NYC, no two properties are the same. We price each project based on the number of HVAC units in your home or your business, the type of unit, and the specific scope of work. With Airtronics, you’re not getting a generic quote, you’re getting a solution that’s built for your comfort. And don’t worry. Before the job starts, we’ll walk you through everything to avoid unwelcome surprises. All you have to do is relax, while we do the hard work.
- What is your typical process for working with a new customer?
Everything starts with a conversation to understand your property and your needs. Next, we’ll schedule a visit to survey your system and your space. Once we have a plan, we handle the details - coordination with building management, scheduling, and the work itself. Everything is designed for transparency and to minimize interruption of your daily life.
- What education and/or training do you have that relates to your work?
Airtronics is a Mitsubishi Diamond Dealer and offers more than 50 years of experience keeping NYC cool. Our team comprises licensed, highly trained technicians who work with the systems most common in New York City: PTACs, central air, water-source heat pumps, mini split systems, and more.