Novaj Tech
Novaj Tech

Novaj Tech

Offers remote services
Offers remote services
$100/hour
estimated cost


Zip code
Usage type
Service type

Responds in about 3 hours

Introduction: Many small businesses don’t think they need managed IT services, even though their very core and foundation of their entire business operations is done via technology. Don’t wait for something to break, or an emergency to pop up, costing you so much more in break/fix hourly rates and a eye-opening IT bill. Let us show you how we can help and how we can improve your productivity, cutting the loose ends and slowness in your business operations. We provide all-around IT services from IT support, IT recommendations, maintenance plans, IT management, anti-virus/security, and much more. Our goal is to provide you, the customer, a reliable, trustworthy, and professional experience working with us. We personally look for and pay for quality and experience, so that is exactly what we are providing with our IT services. Stop losing time and money with no IT, or IT services that just isn’t cutting it. Propel your business forward with our managed IT services.
Overview

Hired 8 times

Serves Bronx, NY

Background checked

1 employee

Payment methods

Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, Zelle

Social media

Instagram

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Disinfect surfaces touched during the job

Featured Projects

23 photos

  • Network Organization & Clean Up

    Network Support Services

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

13 reviews

5
100%
4
0%
3
0%
2
0%
1
0%

Read reviews that mention:


Catherine P.

Network Support Services

Novaj responded quickly and was most accomodating. He was punctual, professional, and had a very lovely demeanor. I would recommend him highly to anyone who is having issues with their computer and needs tech support!
Novaj Tech's reply
Hi Catherine, Thank you for your review. It was a pleasure to meet you! I hope all is well with your tech so far. Please don't hesitate to send me a text if you need any more help!
Oct 14, 2021
·
Verified
Patricia P.

Computer Repair

Although, I hired another company, to take care of my Pc issues, I received very good advice from the technician and there was smooth communication through out the process. I would definitely consider doing business with this company in the future as they provide the kind of service I am looking for.
Novaj Tech's reply
Hello Patricia, thank you so much for your review. I hope all is well and you were able to get your issue resolved. It was a pleasure to help out and provide you with advice and best courses of action for your goal. Please don't hesitate to reach out again if you need any more help from us!
Sep 22, 2021
·
Verified
Sandy H.

Network Support Services

Excellent job! He was able to figure out why the WiFi wasn’t working at my restaurant. I would definitely hire Besnik again.
Oct 26, 2021
·
Verified
Uke A.

Working with Besnik was an absolute pleasure. He was very clear, concise and straight to the point with the issues I had at my office. He gave me time to think about my decision and even offered to give a discount on the services he offered if I wanted a month-to-month checkup of my server(s). I had quite a few issues that I couldn’t solve myself being quite tech savvy so I decided to reach out. He responded quickly and setup an appointment to meet quicker that I expected! Would absolutely recommend Novaj Tech. Pleasant experience and I look forward to giving him a call again.
Novaj Tech's reply
Uke, thank you so much for your review. This is very much appreciated and any feedback is always constructive feedback. It is a pleasure to know we are providing you (and others) with great customer service and quality work. Again, thanks for your great review.
Sep 20, 2021
Sulja V.

Hi you can’t go wrong with Novaj tech one of the best out there . Knows everything and anything you ask definitely will be working with them always . 👍👍
Novaj Tech's reply
Hi Sujla, thank you for your review. I appreciate your kind words and value your feedback! You know who to call if you have any questions or issues relating to your tech!
Sep 22, 2021
Credentials
Background Check

Besnik Novaj

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Our pricing is on the higher end but competitive on Thumbtack and even higher outside of Thumbtack. We want to provide the highest quality work so you don’t have to worry about calling someone else to finish the job. Also, we charge based on time worked, so if you think we are stalling trying to rack up the hours, we actually take that time off the bill. We want to be fair and we know how it is to be a customer as well.

  • What is your typical process for working with a new customer?

    I typically like to find out their issue and goal in detail so I can let them know ahead of time if this is something we can tackle or not. We don’t spend time trying to guess or work on an issue blindly without prior experience. We’re very transparent and like to include the customer in the work so they know what’s going on, if they are interested in that.

  • What education and/or training do you have that relates to your work?

    Aside from a bachelors degree, a lot of it comes down to experience and your understanding of technology and how it works. You can have many certifications but without the experience, it’s hard to apply in real life. I have coming up 10 years of experience in my professional career, which doesn’t include the 10+ years that I have outside of my professional career.

Not what you’re looking for?

No problem: we have pros for every job.