Novaj Tech
Novaj Tech

Novaj Tech

Top Pro

$150/hour
Estimated price


Usage type
Service type

Responds in about 25 min


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If you hire this pro, you’re covered by a money-back guarantee. Learn more

If you hire this pro, you’re covered by a money-back guarantee. Learn more

Introduction
Visit our site for the best introduction! Novaj Tech provides expert IT support, networking, Wi-Fi setup, and security camera installations for homes and small businesses across New York and surrounding areas. We eliminate Wi-Fi dead zones, resolve computer issues, and install reliable surveillance systems with clear communication and no tech jargon. With over 15 years of experience, Novaj Tech delivers fast, dependable service, treating every project with care. Services: • Home Networking & Wi-Fi: Boost speed, fix dead zones, install mesh networks, and secure smart homes. • IT Support: Troubleshoot Windows/Mac, configure devices, recover data, and support hardware/software. • Security Cameras: Install indoor/outdoor systems with remote viewing and professional setups. • Small Business IT: Design networks, manage servers, provide tech support, and enhance cybersecurity. Why Novaj Tech? • 15+ years of expertise • 5-star Thumbtack rating • Fully insured with quick response times • Respectful, honest service Get Started! Contact Novaj Tech for hassle-free tech solutions. Reach out with questions or to explore your options.
Overview

Current Top Pro

Hired 252 times

Serves New Rochelle, NY

Background checked

2 employees

4 years in business

Business hours

Sun9:00 am - 11:59 pmMon9:00 am - 11:59 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Stripe, Venmo, and Zelle.

Social media

Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Top Pro Icon

2024

Top Pro Icon

2023

Top Pro Icon

2022

Projects and media

102 photos

Projects and media

102 photos

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

164 reviews

5
96%
4
2%
3
0%
2
0%
1
2%

Read reviews that mention:


pro avatar
John C.
4 weeks ago
·

Hired on Thumbtack

Hired on Thumbtack

Extremely responsive to my questions and obviously an expert regarding networking. Will definitely recommend Novaj Tech to others.

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

Network Support Services
pro avatar
Sean s.
Apr 22, 2025
·

Hired on Thumbtack

Hired on Thumbtack

Had a great experience with Besnik! He was very professional, friendly, and did a great job. The actual work went a little bit over the initial estimate but the end product was well worth it as he accomplished everything I was hoping for and more! I had a wireless mesh setup through eero and wasn’t happy with the speeds and he was able to wire everything, reduce nodes, and significantly increase speeds. The house was prepared but with some old wires and some broken wires and he traced them all, fixed them, and replaced one in the attic. Thanks again for your help and for anyone reading this, I definitely recommend using his service.

Details: Personal (Home) • Network setup and installation • Computer • My home, venue, etc.

Novaj Tech's reply
Thank you, Sean! I really appreciate the kind words. It was great working with you and I’m glad we could get everything sorted out and improve your network speeds. Thanks again for your support and recommendation!
Network Support Services
pro avatar
Miguel B.
Apr 13, 2025
·

Hired on Thumbtack

Hired on Thumbtack

I recently hired Novaj Tech to complete a Wi-Fi setup in my home, and I couldn’t be more satisfied with the experience. From start to finish, their team was incredibly professional, thorough, and easy to work with. They took the time to walk through every detail of the setup, ensuring I understood not just what they were doing, but why they were doing it. Every question I had—no matter how technical or basic—was answered clearly and patiently. Their transparency around costs was especially refreshing. They were frank and upfront about what was necessary versus what was optional, which helped me make informed decisions without any pressure. The quality of the work really speaks for itself. They showed real attention to detail, making sure the setup was not only functional but optimized for the layout and structure of the house. Signal strength has improved dramatically, and the network is running exactly as promised. If you’re looking for a team that knows their stuff, communicates clearly, and truly values professionalism, I highly recommend Novaj Tech.

Details: Personal (Home) • Technology support • Router • My home, venue, etc.

Novaj Tech's reply
Hi Miguel, Thanks for your amazing review! We’re so glad you had a great experience with us. It means a lot to hear that our team’s professionalism and transparency stood out. We really appreciate your kind words and recommendation—looking forward to helping you again if you need us! Thank you, Besnik | Novaj Tech
Network Support Services
pro avatar
Ryan s.
Mar 19, 2025
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Hired on Thumbtack

Hired on Thumbtack

Besnik did a great job of re-networking our Wi-Fi set up. While we receive a gig from Verizon, we were getting far less in actual throughput. He helped us reconfigure our router network and generate the speeds that we need with great coverage throughout the entire house.

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

Novaj Tech's reply
Thanks, Ryan! Glad we could help get your Wi-Fi running at full speed. A solid connection makes all the difference! Let us know if you ever need anything else. Best, Besnik | Novaj Tech
Network Support Services
pro avatar
Martin D.
Feb 27, 2025
·

Hired on Thumbtack

Hired on Thumbtack

We've been feeling for some time that we weren't getting the full bandwidth from our 1GB service. We were also having intermittent WiFi coverage in our two-story home. Besnik, the owner, spent a lot of time asking questions to make sure he understood our situation. He made some recommendations and once we agreed on a price and time, in less than 3 hours he had been able to upgrade our entire system -- basement, 1st and 2nd floor -- and equally important, migrated our 20+ connected items to the new network automatically, saving us hours of time and frustration. He was also to help us migrate a few items that had been on a different network, and showed us how to get better performance from our connected TV and soundbar. Besnik took something I was dreading and made it a really nice experience. He was punctual, professional and very respectful. I'm sure there are less expensive IT consultants for this kind of work, but his work ethic and attention to detail to make sure we got what we needed, make him worth every single penny.

Details: Personal (Home) • Network setup and installation • Technology support • Router • My home, venue, etc.

Novaj Tech's reply
Hi Martin, Thank you so much for your incredible 5-star review—it truly means the world to us! We’re so glad Besnik was able to turn your network frustrations into a smooth and positive experience. He’s dedicated to understanding each client’s needs, and it’s rewarding to hear how his attention to detail and expertise made such a difference for you—upgrading your entire system, migrating all your devices, and even optimizing your TV and soundbar performance in just a few hours. We’re also touched by your kind words about his punctuality, professionalism, and respectfulness. We’re honored you feel our service is worth every penny. If you ever run into any more tech challenges or just need advice, please don’t hesitate to reach out—we’re here to help anytime! Warm regards, Besnik | Novaj Tech
Network Support Services
Credentials
Background Check

Besnik Novaj