FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Anything over 500SF We tend to work very well with that by giving out lots of discounts for anything over that square footage due to the fact that we like to work out a good price with the customer with the flooring and if you need molding to be done, the molding will be be free of charge. Also on any job that is checked for an estimate is free of charge no matter what case may be.
- What is your typical process for working with a new customer?
My typical process for working with a new customer is to have them aware that we are here to do the right thing for them. We are not here to get all the money we can from a customer. We work out prices and dates and the customers schedules to their needs.We are here to build a bond and a good relationship to have a customer understand that they will be in good hands with us.
- What education and/or training do you have that relates to your work?
I was trained by well known professional in New York that are known to be trusted with multi million dollar projects and went to training camps for my certifications in all of wood flooring specialities.