FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Euro Star Cleaning, we offer competitive, transparent pricing based on the size of your property, its condition, and the type of cleaning needed. We provide standard residential cleaning, deep cleaning, move-in/move-out cleaning, vacation rental turnovers, and post-construction cleaning. We offer discounted rates for weekly and biweekly recurring services. Additional services such as interior oven, refrigerator, cabinet, and window cleaning are available upon request. We provide personalized estimates with no hidden fees. Our goal is to deliver exceptional quality at a fair price.
- What is your typical process for working with a new customer?
We start with a quick consultation to understand your cleaning needs, property size, priorities, and preferred schedule. Based on this information, we provide a personalized estimate and can arrange an in-person walkthrough when needed. Once confirmed, our cleaning team arrives prepared with professional cleaning supplies and equipment. We pay close attention to detail, focusing on kitchens, bathrooms, floors, and high-touch surfaces. Our goal is to provide reliable, consistent service and build long-term relationships with our customers. We offer one-time, weekly, biweekly, and customized cleaning schedules.
- What education and/or training do you have that relates to your work?
Euro Star Cleaning brings nearly 10 years of hands-on cleaning experience, proudly serving residential and commercial clients since 2017. Our expertise includes residential cleaning, deep cleaning, move-in/move-out services, vacation rentals, office cleaning, and post-construction cleanup. Our team consists of dedicated Eastern European cleaning professionals, all personally trained by Diana, the owner, to ensure consistent quality, exceptional attention to detail, and the highest cleaning standards. We take pride in our strong work ethic, reliability, professionalism, and commitment to customer satisfaction. Every home and business is treated with the same care and attention as our own.