Ro’s REMOTE Admin Support Services

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Introduction

[PLEASE NOTE: THESE ARE REMOTE SERVICES PERFORMED AFTER 6PM (EST) MONDAY TO FRIDAY] AVAILABILITY: Immediate as I provide remote service after 6pm (EST) Monday to Friday and on weekends depending on project need. This allows for a quick (depending on the project) turnaround time. EXPERIENCE: Over 25 years. Currently employed for 22 years providing legal administrative support and also have 4 years administrative support in other fields. A wide range which includes data entry (Word & Excel), word processing (typing 60 words p/m), retyping documents/notes from typed or handwritten, drafting correspondence, generating/revising templates, and, audio/video transcription. I have a ProAdvisor certification in QuickBooks Online, so I can also assist with your light bookkeeping needs. Communication is key, so let’s discuss how I can get your project complete.

Overview

Hired 16 times

Background checked

1 employee

27 years in business

Business hours

Sun6:00 pm - 11:59 pmMon6:00 pm - 11:59 pm

Payment methods

This pro accepts payments via Cash, Check, PayPal, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

11 reviews

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Read reviews that mention:

Matt D.

Nov 13, 2023

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Hired on Thumbtack

Details: Individual • Administrative assistant • Transcription • One week or less • Remotely (phone or internet) • At the pro’s location

Administrative Support

Anthony H.

Oct 10, 2023

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Hired on Thumbtack

Had somewhat of a complex project for her to work on(complex for me at least🤣) she worked with me on figuring out what I wanted done exactly and absolutely delivered. She’s super friendly,patient and detailed oriented I would definitely be using her services in the future! Hire her for your project you won’t be disappointed!

Details: Individual • Administrative assistant • Data entry • Word processing • Spreadsheets • One week or less • Remotely (phone or internet) • At the pro’s location • My home, venue, etc.

Administrative Support

Aspen l.

Jul 22, 2023

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Hired on Thumbtack

Details: Individual • Accountant / bookkeeper • Administrative assistant • Transcription • One week or less • Remotely (phone or internet)

Administrative Support

Pamela f.

Jul 19, 2023

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Hired on Thumbtack

Details: Individual • Administrative assistant • Data entry • One week or less • Remotely (phone or internet)

Administrative Support

Thumbtack U.

Oct 22, 2023

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Hired on Thumbtack

She helped me transcribe over 80 questions! She typed it all down within 24 hours of messaging her!

Details: Individual • Administrative assistant • Data entry • Transcription • One week or less • Remotely (phone or internet)

Administrative Support

Credentials

Background Check

Rosa Macdonald

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is competitive with others. I have a standard pricing of $25.00 per hour with a one hour minimum. Depending on the circumstances, discounts may be offered and/or applied to the final invoice.
What is your typical process for working with a new customer?
I have an initial conversation with the customer (either through message or phone call) to get a full understanding of what their needs are. If at the initial conversation, I know I can help them, then I would begin work immediately. If I am not able to help them, I let them know upfront so they can move forward to find a Pro that can get their project complete for them.
What education and/or training do you have that relates to your work?
I hold a B.A. degree in Psychology with a minor in Criminal Justice and a M.A. degree in Forensic Psychology. I also am a certified QuickBooks Online ProAdvisor.