- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is competitive with others. I have a standard pricing of $25.00 per hour with a one hour minimum. Depending on the circumstances, discounts may be offered and/or applied to the final invoice.
- What is your typical process for working with a new customer?
I have an initial conversation with the customer (either through message or phone call) to get a full understanding of what their needs are. If at the initial conversation, I know I can help them, then I would begin work immediately. If I am not able to help them, I let them know upfront so they can move forward to find a Pro that can get their project complete for them.
- What education and/or training do you have that relates to your work?
I hold a B.A. degree in Psychology with a minor in Criminal Justice and a M.A. degree in Forensic Psychology. I also am a certified QuickBooks Online ProAdvisor.