FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size of the home, level of cleaning needed, and requested extras. We provide clear, upfront pricing before any work is scheduled — no surprises. Deep cleans and first-time visits are priced higher due to the additional time and detail involved. Ongoing bi-weekly service is offered at a reduced maintenance rate.
- What is your typical process for working with a new customer?
We start by reviewing the details of your request to confirm scope and pricing. Once approved, we schedule your service and arrive with a checklist-driven cleaning plan tailored to your home. After the first visit, many clients choose to continue with recurring service to keep their home consistently clean with less effort and lower long-term cost.
- What education and/or training do you have that relates to your work?
Our cleaning team is trained using detailed checklists and standardized procedures to ensure consistent results at every visit. We focus on proper product use, attention to detail, and respectful care of each home. This structured approach allows us to deliver reliable, professional results — not rushed or inconsistent cleanings.