Hi! I'm your friendly neighborhood plumber who has 10+ years experience in many different facets of plumbing from new construction to repairs, drains and water filtration. So feel free to ask me many questions on how I can help you with your plumbing needs.
Overview
Hired 39 times
Background checked
3 employees
16 years in business
Business hours
SunClosedMon7:00 am - 5:00 pm
Payment methods
This pro accepts payments via Apple Pay, Check, Credit card, Google Pay, Samsung Pay, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2021
Services offered
Water treatment type
Water softener
Reverse osmosis
Water conditionar
Other water treatment
Property type
House
Townhouse
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Great 4.7
30 reviews
5
90%
4
4%
3
0%
2
3%
1
3%
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Read reviews that mention:
Jennifer E.
Dec 21, 2020
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Hired on Thumbtack
Mark is amazing! One call and my leaking water fill pipe valve to my wash machine is fixed. Would highly recommend TMO Services. Professional, arrives on time, caring, listens to homeowner concerns & communicates well on how to fix the problem. My husband and I are pleased with the plumbing work done. We will be calling TMO Services again. Thank you.
Details: More than a week • Leaking or burst pipes or appliances • Laundry room • Washing machine • House
Thanks Jennifer for the gracious words! Happy to help! Have a Happy New Year!
Emergency Plumbing
Daniel B.
Jan 20, 2021
•
Hired on Thumbtack
Mark communicated well and was friendly. Offered me several options and gave me pricing options up front for repairing or replacingwater heater. I chose to go with the repair because I felt the heater has a few years left. The price was reasonable. He did the work quickly and accepted multiple forms of payment. I would recommend his services.
Details: Repair • No hot water • Electric tank • Closet • House
Thanks Daniel! I’m glad the repair worked out and now you can get a little bit more out of the unit for your Dad! Take care!
Water Heater Repair or Maintenance
Hanson K.
May 5, 2021
•
Hired on Thumbtack
Mark is super professional and knows his trade with deep domain knowledge. Also personable and patient in answering all of our sometimes remedial questions regarding our plumbing. Mark was able to provide sound solutions with options for us to weigh in, and promptly executed the solution to our situation. We’re super pleased with having Mark as our plumber, and will hire him as our professional plumber for as long as he’s in the field.
Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Toilet • Shower or bathtub • House
Thanks Hanson! It was a pleasure meeting you and your wife. I happy we were able to come up with a solution that worked for you. Had fun speaking with you both-take care!
Plumbing Pipe Repair
Enas H.
Aug 4, 2020
Mark was very helpful, on time, his work was quick and neat, Perfect fix on outdoor water spout. Looks and works like new now. Very professional and knowledgeable work. I can recommend him without hesitation and will call him for future projects.
Angela j.
Jul 17, 2020
•
Hired on Thumbtack
I for one never write reviews just never saw the need, but the experience that I had with TMO was amazing, I mean the plumber whose name is Mark was courteous and attentive to my project which was getting a toilet removed and installed. He came in assessed the situation gave me what the best route to take and was willing to do the job right then and there, he did an excellent job and I would definitely recommend him for his services. I am very satisfied with his work and will be using him in the near future🙂
Details: Replacement; there is an existing toilet (which needs to be replaced). • 1 toilet
Toilet Installation or Replacement
Credentials
Background Check
Mark Ortiz
FAQs
What is your typical process for working with a new customer?
Once a customer and I have established contact info, we can speak over the phone about some detail of job and to set up an appointment for me to come out and evaluate the work and then quote.
What education and/or training do you have that relates to your work?
I have been certified in being trained as a water specialist for Water Right Company, the leading water treatment company in the United States.
How did you get started doing this type of work?
I started doing plumbing with new constructions and new basement bathroom install for my first 5 years. Then, I did plumbing service work and maintenance for a private real estate company for 2 years. Now, for these past 3 years, I have been doing residential service work. Having a wide range of experience has allowed me to help customer’s plan and know what to expect with their new project’s before doing anything.