TMO Services - Plumbing and Heating

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Introduction: Hi! I'm your friendly neighborhood plumber who has 10+ years experience in many different facets of plumbing from new construction to repairs, drains and water filtration. So feel free to ask me many questions on how I can help you with your plumbing needs.

Overview

Hired 24 times

Background checked

3 employees

12 years in business

Payment methods

Apple Pay, Check, Credit card, Google Pay, Samsung Pay, Venmo, Zelle

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jan - Jun

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

111 photos

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Great 4.8

25 reviews

5

92%

4

4%

3

0%

2

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1

4%

Read reviews that mention:

Stephanie P.

May 5, 2021

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Hired on Thumbtack

Mark was very professional with a great personality. Quick response. I submitted for a quote late night and he responded within minutes. Toilets were installed the next day. I would definitely hire him again and will recommend him to anyone.

Details: Replacement; there is an existing toilet (which needs to be replaced). • 2 toilets

TMO Services - Plumbing and Heating's reply

Thank you very much Stephanie! I glad, we were able to get you back up and running quickly. Enjoy!

Toilet Installation or Replacement

Freddie M.

May 25, 2022

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Hired on Thumbtack

Great experience with them will definitely hire them again.

Details: Boiler • As recommended by professional • Closet • Less than 1,000 sq ft • Two-story building • Townhouse

Heating System Installation or Replacement

Angela j.

Jul 17, 2020

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Hired on Thumbtack

I for one never write reviews just never saw the need, but the experience that I had with TMO was amazing, I mean the plumber whose name is Mark was courteous and attentive to my project which was getting a toilet removed and installed. He came in assessed the situation gave me what the best route to take and was willing to do the job right then and there, he did an excellent job and I would definitely recommend him for his services. I am very satisfied with his work and will be using him in the near future🙂

Details: Replacement; there is an existing toilet (which needs to be replaced). • 1 toilet

Toilet Installation or Replacement

Hanson K.

May 5, 2021

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Hired on Thumbtack

Mark is super professional and knows his trade with deep domain knowledge. Also personable and patient in answering all of our sometimes remedial questions regarding our plumbing. Mark was able to provide sound solutions with options for us to weigh in, and promptly executed the solution to our situation. We’re super pleased with having Mark as our plumber, and will hire him as our professional plumber for as long as he’s in the field.

Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Toilet • Shower or bathtub • House

TMO Services - Plumbing and Heating's reply

Thanks Hanson! It was a pleasure meeting you and your wife. I happy we were able to come up with a solution that worked for you. Had fun speaking with you both-take care!

Plumbing Pipe Repair

Daniel B.

Jan 20, 2021

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Hired on Thumbtack

Mark communicated well and was friendly. Offered me several options and gave me pricing options up front for repairing or replacing water heater. I chose to go with the repair because I felt the heater has a few years left. The price was reasonable. He did the work quickly and accepted multiple forms of payment. I would recommend his services.

Details: Repair • No hot water • Electric tank • Closet • House

TMO Services - Plumbing and Heating's reply

Thanks Daniel! I’m glad the repair worked out and now you can get a little bit more out of the unit for your Dad! Take care!

Water Heater Repair or Maintenance

Credentials

Background Check

Mark Ortiz

FAQs

What is your typical process for working with a new customer?
Once a customer and I have established contact info, we can speak over the phone about some detail of job and to set up an appointment for me to come out and evaluate the work and then quote.
What education and/or training do you have that relates to your work?
I have been certified in being trained as a water specialist for Water Right Company, the leading water treatment company in the United States.
How did you get started doing this type of work?
I started doing plumbing with new constructions and new basement bathroom install for my first 5 years. Then, I did plumbing service work and maintenance for a private real estate company for 2 years. Now, for these past 3 years, I have been doing residential service work. Having a wide range of experience has allowed me to help customer’s plan and know what to expect with their new project’s before doing anything.