FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer competitive flat rates for airport transfers starting at $85 and flexible hourly rates beginning at $55 for Economy Sedans (Tesla Model 3 or similar). We believe in transparency; however, customers should note that base rates do not include taxes, tolls, or gratuity. We also offer a special discount for first-time riders who book through our website or via text.
- What is your typical process for working with a new customer?
Booking is "stress-free"—customers can call, text, or use our online form to provide pickup details. For airport arrivals, we utilize real-time flight monitoring to ensure your chauffeur is waiting for you exactly when you land, regardless of delays. We provide a professional confirmation for every ride, ensuring you have a direct point of contact for a seamless, punctual experience from start to finish.
- What education and/or training do you have that relates to your work?
Our team consists of seasoned transportation experts. Every chauffeur is carefully screened, fully licensed, and trained in high-end hospitality. We possess in-depth knowledge of New York City and Long Island road networks, airport terminal layouts, and real-time traffic patterns. We maintain a modern fleet, including Tesla EVs and Premium SUVs, to provide the highest standards of safety and comfort.