Emerald Heating & Cooling

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Why this pro?

This pro's been in business for 25 years and works on central air conditioning repairs and maintenance, along with heating system installs, repairs, and maintenance. Customers say they do great work.

Summarized from the pro's profile. Review their profile for the latest.

About

Marty and I founded Emerald in 2000 to be the hardest-working home comfort company. I did the books and he fixed the home comfort systems. Now we've got a whole team of Top Ducks to help us keep Western New York families comfortable year-round. Marty always tells our team to "be like a duck on the water." That means calm and graceful on the surface, but working furiously hard beneath it. That kind of service is why Emerald customers are "Lucky Ducks." If you want to be comfortable year-round in your home, be a Lucky Duck and call Emerald! -Carrie Sheehan

Overview

Hired 1 time

Serves Depew, NY

Background checked

20 employees

25 years in business

Business hours

SunClosedMon8:00 am - 6:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Services offered

Service needed

Type of heating system

Furnace

Boiler

Heat Pump

Other

Fuel source

Natural gas

Propane gas

Electricity

Other

Projects and media

Reviews

Customers rated this pro highly for professionalism, work quality, and punctuality.

Great 4.7

86 reviews

5

91%

4

1%

3

1%

2

0%

1

7%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:

Past Customer

Oct 9, 2025

•

From Google

Emerald Heating & Cooling's reply

Past Customer

Oct 2, 2025

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From Google

Excellent work. Very professionally done. Upgraded humidifier, April aire filter system, added new UV light protection. Very Happy.

Emerald Heating & Cooling's reply

Awesome review, Henry! Thanks for taking the time to do that!

Past Customer

1 month ago

•

From Google

Caleb M was very knowledgeable, genuine, and efficient. After receiving a quote from another company that felt like a rip off, we were grateful to find a solution within our price point at Emerald.

Past Customer

Sep 29, 2025

•

From Google

Great company, local, family owned. Friendly, helpful staff. Technicians are timely and very knowledgeable about HVAC. Everything is explained to you, very professional and neat.

Emerald Heating & Cooling's reply

Karen, thank you so much for leaving a great review. We appreciate you!

Past Customer

Sep 25, 2025

•

From Google

Austin was one of the best professionals, and gentleman I've dealt with. If every American company employs men like this we might make it.

Emerald Heating & Cooling's reply

Thanks for the review and for letting us know that Austin delivered great service! Glad we could help!

Credentials

Background Check

Carrie Sheehan