FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size of the home, its condition, and the type of cleaning requested. We provide upfront pricing with no hidden fees. We also offer recurring cleaning discounts for weekly, biweekly, and monthly services. Every estimate is customized so you only pay for the services you need.
- What is your typical process for working with a new customer?
First, I learn about your home and your cleaning needs. Most customers send photos or a short video so I can provide an accurate estimate. Once the price is approved, we schedule the service and confirm all the details beforehand. My team arrives with all the necessary supplies and equipment, and we work carefully to make sure you’re happy with the results.
- What education and/or training do you have that relates to your work?
I have years of hands-on experience in residential and move-in/move-out cleaning. I continuously train my team on proper cleaning techniques, safe product use, organization, and attention to detail. We also stay updated on best practices to provide consistent, high-quality service.